Healthcare

25 Healthcare App Features for Doctors & Patients With Examples

07 July 2021 • 13 min read
25 Healthcare App Features for Doctors & Patients With Examples
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Slava Vaniukov
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Mobile healthcare application development has taken off in recent years. Over 70% of patients agree that it would be useful for their physician to have access to the health data on a mobile app.

The rising demand for mobile care is fueling a health revolution. The handy features that health apps incorporate, make it simple for users to record their health data and access medical treatment. This reduces the need for in-person doctor visits.

Health app features can vary, but their goal remains the same. The combined features of a health app work to make life easier for patients and doctors and assist with hospital management.

They allow patients to quickly and simply keep track of their test results, pay their bills, and much more.

The data they collect simplifies doctors' jobs. It makes it easy for them to view patient information and keep track of their patient's progress

MHealth is booming and the growth is not expected to stop any time soon. The global mHealth market reached almost $40 billion in 2019, and is projected to grow with a CAGR of 28.6% between 2019 and 2026.



What To Consider Before Developing Your MHealth App

Step One: What Is The Purpose Of Your MHealth App

Medical app features vary hugely from app to app. Before deciding what hospital app features to include in your development, you first need to think about your app's purpose.

Here are some mHealth apps examples and their forecast market share. This information may help you clearly understand what types of health apps you want to develop.

Healthcare app market size

Step 2: Choosing Your Tech Stack

What tech stack do you need to ensure you can build the mHealth app features you need? The technology used in the creation of medical apps is changing fast. A health app feature that you were seeing on every app last year may now be irrelevant.

When thinking about your tech stack, it is important to remember that your app will be regularly updated. Therefore, you need to stay on top of new technology and understand the new features that become available that allow you to keep improving the user experience for patients and doctors.

Step 3: Understanding the Needs of Your User

The final step in considering what features to include on your mHealth app, is thinking about what your users need. Sometimes you can get blinded by flashy new features that become available and you forget to consider whether your users will really benefit from them.

You will probably have two key audiences – doctors and patients. If you are building an internal clinic app, you will only need to consider doctors. You need to think about what patients and doctors will be looking for in your app. Then make these functions as simple and intuitive as possible.

Want to learn more about what to consider before developing a medical app? Read our full guide here.

TOP 23 HEALTHCARE APP FEATURES

The most popular health apps have some key features in common. From analyzing their functionality, we have put together a list of must-have features for medical apps. Some are dependent on the type of health app you will create and others are foundations you will find across almost all apps. Here is our top 23 feature list:

Simple Registration and Login

Signup and login are the first interactions that your users will have with your app. You need to make a good first impression. A complicated signup process may leave users disenchanted with your healthcare app and result in lower usage.

Users should have a seamless signup process. Think carefully about what information you need from them, and don't add too many fields. For example, you may need personal information such as full name, email or mobile phone number. The fewer fields and number of steps needed, the simpler it is for users and you can always gather more user information at a later stage of app use.

Booking Features

Many healthcare apps include a booking feature. The most common type of health app where this is necessary is for booking doctors appointments or video consultations.

Booking features should allow patients to quickly see what appointments their doctor has available. Doctors should be able to view their calendars, quickly see their upcoming appointments and change their availability as necessary.

Softermii developed the MedRealTime app, which uses this concept. The appointment feature of the app is simple to use for all patients, even those that may have more difficulty adapting to changing technologies.

Real-Time Updates

Real-time updates are important in healthcare. Data needs to be continuously updated as patients' health changes and doctors need to be able to view real-time information about their patients to provide the best care.

Video Conferencing

The COVID-19 pandemic has had a profound impact on the way healthcare is administered. Hospitals have been overrun and unable to accept in-person doctors visits. One report shows that primary care doctors visits have declined by 60% since the start of the pandemic.

Video appointments have replaced in-person consultations. They have become an attractive alternative for both patients and doctors. Patients no longer spend hours in waiting rooms and commuting to their doctor's office or healthcare provider. Telemedicine also provides an additional level of privacy it is sometimes difficult to achieve in a crowded hospital setting.

For this reason, video conferencing is a must-have feature for any healthcare app being developed in 2021.

You can implement telemedicine features with the help of technologies such as WebRTC. Softermii did exactly that for HIPPA, a video conferencing healthcare application.

Video calls in a telemedicine app development

EHR Integration

Telemedicine applications are used for online appointments. But what happens when the appointment ends? The physician has to update the data in the patient's health record in the hospital's internal system. Modern telemedicine solutions usually have this feature on board.

The doctor has a separate interface inside the app where he or she can immediately fill in the health form and the data will be transferred into the internal system.

Progress Tracking

Being able to track patient progress will be an essential feature for many healthcare apps. For example, doctors may want to be able to review the heart rate, blood pressure, or diet of their patient so they keep an eye on patient health and vitals.

If you are developing a sports or fitness app, progress tracking will appeal to your users. Allowing them to monitor their own progress and see how they are improving will provide them with a great user experience and increase usage, as they get a sense of achievement from using your app.

E-Prescriptions

E-prescription technology has become available in recent years. This provides convenience and saves both doctor and patient time. An e-prescription feature allows doctors to generate and send prescriptions, along with all of the relevant details that accompany them.

To further improve the user experience you could add an additional feature that checks local pharmacies to see if a patient's prescribed medicine is available.

Staff Management

Telemedicine solutions are designed not only for patients and physicians but for hospital management as well. Additional features such as employees’ schedules, reviews, and health records allow improving the efficiency of staff. One of the examples is the Locum app which simplifies hiring and managing pharmacies.

Notifications

Notifications are an essential feature. Reminders for doctors visits or when to take medication will be very helpful to users. However, this is an app feature that you need to find the right balance for. 12.6% of app uninstalls happen because of excessive notifications.

You want to ensure that the notifications you send do not become an annoyance, but rather are solely there to provide users with the information they need.

Messaging

We have already covered that video conferencing is a great healthcare app feature to have. But what about communications that don't require a video call?

Messaging is a great solution to providing quick care to patients. Patients and doctors being able to simply interact with one another will help not only build trust between the patient and doctor when the patient is outside of a healthcare facility, but will also build trust between the user and you, the app provider.

User Dashboard

Having a prominent and easy-to-use dashboard creates a great user experience. You want to build a dashboard that provides the vital information that patients and doctors are looking for at a glance. It should be easy to master and simple to navigate.

Dashboards can provide varying information, depending on the goal of your healthcare app. For example, it may show a record of physiotherapy exercises, what nutrient intake the patient has consumed that day or appointment reminders.

Dashboards should be visual. Bright colors and graphics will help users quickly consume the information they are presented with.

Doctor and Patient Profiles

For many types of healthcare apps, a doctor and/or patient profile will be an obvious place to start. A profile will help users log their medical information and allow doctors to get a quick overview of patients, their conditions, or medications.

Doctor profiles can help patients quickly find appropriate doctors in their area. For example, a doctor's profile may contain information such as their specialization, healthcare facility and current availability.

Payment Integration

A healthcare app should have payment integration. If you provide paid for medical services such as paid consultation, you will want to offer users a simple way to pay for their appointments.

Offering Visa or Mastercard credit card payments, or payment gateways such as Stripe and Paypal make paying bills simple for users and collecting payments easy for healthcare professionals.

Cross-Device Accessibility

When thinking about developing your mHealth app, you need to think about the device that your audience will be using it on. Unfortunately, you will not see that the entirety or even the majority of your users stick to one device. Therefore, a must-have feature for mHealth apps is to be available on both iOS and Android.

CMS and Reporting

A CMS feature is not something that a user is actively aware of. But they do benefit from it by making your app more accessible. For example, the reporting on a CMS can track data round interaction on your app, providing you with valuable insights that you can then use to update and improve your app.

Connect Wearable Devices

Wearable devices have risen in popularity over the past few years. From Apple smartwatches to sport-specific FitBits, new devices are becoming a part of our daily lives. Wearables have a variety of applications in medicine and are being used in many creative ways such as devices to monitor diabetes or wearable ECG monitors. The healthcare wearables market is now forecast to reach $60 billion by 2023.

This fast adoption rate of wearable technology provides a great opportunity for healthcare providers to develop apps with integrations from other devices. These devices then gather critical information such as blood pressure, heart rate, blood sugar level and more, which helps doctors learn more about their patient's routines overall health, allowing them to provide better care.

Patient Privacy Features

Privacy should be a key consideration for any app that collects user data, but this is especially important when it comes to healthcare. Privacy is one of the must have healthcare mobile apps features for patients.

Medical information needs to be handled with care. Not only are there multiple rules and regulations that developers need to work around, but you also have to win the trust of users and prove to them that they can trust you with their data. Modern telehealth app must comply with HL7, HIPAA, GDPR, and American Telemedicine standards.

GDPR, HIPAA, and HL7 Integration for Telemedicine Software

Third-Party Integrations

Through APIs, patients can control their data. Hospitals can improve the usability of EHR due to 3rd party integration. There’s also Box API, which can be used for the storage of critical documents. There’s Doximity API, which is for virtual connection with the doctor, and Human API, which is for patients’ data management.

By applying custom API features in your healthcare app, you can sync data in the app with a website patient profile. For example, you can integrate 3rd party services into your app, such as Google Maps as our team has implemented for the Pharmacies navigator application.

Multi-Language

In the US, 13% of the population has Spanish as a first language. Building multi-language capabilities into your app will help it appeal to a larger demographic. Typically, complicated or technical medical terms may not be something a bi-lingual speaker will learn in their second language, so having the option to switch to their native tongue will provide a better user experience.

Simple and Engaging UX/UI

Modern mobile app users expect a smooth and engaging user experience. A poor user experience will lead to users uninstalling your app.

This is especially true of millennials, 21% of which, will delete an app if it does not deliver a good user experience.

With mHealth app usage growing in users aged 50 and over, it is important to also build apps with this demographic in mind. Those aged over 50 did not grow up with smartphones and will be more likely to find user experience as a barrier to use. Flashy features that might appeal to younger audiences may frustrate those with less mobile app experience, making it vital to consider simplicity in User Experience and User Interface design.

Telehealth web app development

Search Feature

No medical app is complete without a search feature. Offering a search bar with a custom filter allows your users to quickly navigate the app and find the information or feature they are looking for.

Symptom Checker

Depending on the type of healthcare app you are creating, you may want to include a symptom checker. For example, if you are a primary care provider, having a symptom checker will help your patients quickly establish a diagnosis and whether their symptoms are a cause for concern or something that can be easily managed without seeking medical treatment.

This can save doctors a lot of time by reducing the number of patients that require a consultation. It also allows patients to quickly establish how to deal with more minor healthcare issues, without the time-consuming process of visiting a healthcare facility.

Blockchain

For the more tech-savvy out there, blockchain presents a great way to create an innovative healthcare app that has the potential to provide increased security for patients' data.

Cloud Technology

Cloud integration is a feature that will allow patients to view their data (such as medical records or prescriptions) at any time. Modern patients will consider this a vital feature of a mHealth app.

VR Features

VR is being adopted at a rapid rate. As it becomes more mainstream, it has great potential in the health and medical fields.

For example, if you are developing an app for PT, VR could be incorporated in gaming features to help patients understand and complete their exercises.

Healthcare Applications Examples

There are almost 50,000 mHealth apps currently available. Looking at the best examples can give you inspiration for features that you may want to include on your app. Here are some of our favourite examples of health apps.

ZocDoc

ZocDoc is an app aimed at doctors and patients. Patients can use the app to find and book medical or dental care appointments with doctors or dentists in their local area or video appointments.

The great booking features are a huge advantage to patients and take much of the hassle out of making a healthcare appointment. The app is also a great way for doctors to find new patients.

Amwell

Amwell is one of the most popular mHealth apps in the US. The aim is to provide more convenient doctor consultations through telemedicine. The convenience of 24-hour availability and being able to have an appointment from anywhere solves many problems for patients.

Sony’s mSafety Mobile Health

mSafety is a health app that is compatible with a customizable smartwatch and cloud connectivity. It works as a diagnostic tool and is for hospitals looking for more convenient patient management and monitoring solutions.

Telehealth development services

SOFTERMII EXPERIENCE

You have put your heart and soul into your mhealth app idea. When it comes to development, you want to work with someone you can trust. Someone who has a wealth of experience and you are certain can deliver what you need. Softermii has a lot of experience in mhealth app development, here are some of our favourite projects.

HIPAA

HIPAA Video was an exciting project for Softermii to work on. A new web-based communication and video-conferencing application that focuses on providing healthcare and medical advice.

With HIPAA Video, physicians can simply organize their appointments. In addition, they can quickly and easily communicate with colleagues and patients. Patients have access to messaging and video communications, simplifying their doctor's consultation. The app also allows them to review, document, and store relevant medical information, that then is easily available at any time.

MedRealTime

MedRealTime was a great project for our development team. We built a telemedicine app with real-time video consultations which presented challenges but were quickly achieved. Additional features include appointment scheduling and notification reminders for doctors and patients.

The secure HD video conferencing was exactly what our client was looking for and has helped the app soar to success. The integrated messaging and communication tool for sending patients' information was achieved across the EHR networks.

My Health Explained

My Health Explained is the project created by the world-renowned diabetes specialist Sultan Linjaw with over 30-years of experience in medicine. Dr Linjaw and his team of leading psychologists, dietitians and diabetes educators know the problems that people with diabetes encounter and came to us to help them develop their app idea that would solve many of these problems.

MedRealTime telehealth app | Softermii Success Story

They knew their audience and creating a personalized and simple experience was paramount for the app's success. We approach the creation of the app focusing on personalization to suit the uniqueness of each patient's journey. Our design experts mapped a smooth user flow with meaningful UI and logical UX customized for each patient's step of the journey.

Telemedicine app improves hospitals’ efficiency

New healthcare apps are appearing every day. Some soar to success and others flop. The features and examples above come from the top mhealth apps and can be used for inspiration in your design and development process. By considering the above features you can ensure that you have covered every angle, and thought about every possible functionality that could be useful to your audience.

Get ready for digital disruption with the team of experienced telemedicine app developers. Softermii specialists have experience in working with telemedicine clients across the US and the UK. Contact us and let us uncover new opportunities that can be achieved with custom telehealth software.

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