Frequently Asked Questions

on Software Development

About Software Outsourcing

What are software outsourcing services?
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Software outsourcing is a remote service that is provided by software development companies that can range from full software or mobile application development or be only some part of the software development life cycle like project estimation, design development, QA services.
So, in the simplest words, software outsourcing services is all about hiring a developer or a development team that is external to your company staff to help create some digital product for your business.

What advantages of outsourcing your project to our team you get?
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  • More time to stay focused on the development of your business  

Outsourcing your projects to us will grant you enough time to focus on growing your company as we carry out our services in the most efficient way for your business needs. 

  • High Professional Development Team  

With our developers' team, you are guaranteed of highly experienced IT professionals at your disposal. For your project, we will hire only those engineers who meet your project requirements. Even if we don’t have a software developer that matches your specifications, we would go the extra mile in making research to help you find your right candidate and involve him in your project.

  • The product-oriented approach in software development 

While providing our software development services, we focus our efforts on your business goals and how our digital solutions will meet them. Thus, in our development methodology, we follow product-oriented and project-based approaches. We carry out market and tech research to figure out the best custom solution you need.

  • Cost Savvy Solution 

Hiring an in-house team of developers can be a pretty expensive decision. In such cases, you would be expected to pay additional labor costs for your employers including taxes, medical insurance, payment for education, vacation, and sick leaves, and an endless list of other office expenses. But if it is the case that you outsource your project to Softermii you are not obligated to pay for any of these mentioned above costs. You pay only for the services you get. 

  • Control Over Your IT Costs

Outsourcing your IT projects would not only save you valuable time that you can spend yo ensure greater productivity and effectiveness for your business but will also reduce your running cost as you have full control over your IT costs. 

Offshore vs. Nearshore Outsourcing

What is offshore software outsourcing?
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Offshore software outsourcing is a process that involves the hiring of an external development team and the transfer of some scope of tasks to this team’s company which is located in a different country. Thus the term offshore outsourcing applies when outsourcing involves international teams.

What is the difference between Offshore vs. Nearshore Outsourcing?
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The distinction between these two terms lies in the difference between the distance across the countries of the hiring company (vendor) and the hired outsource company/team (supplier). 

For instance, if your business is registered in Europe, and you hire developers’ team in Eastern Europe too, it would be considered nearshore outsourcing, but if your company is located in the USA, in that case, it would be offshore outsourcing. 

The onshore software outsourcing is the variant of outsourcing that occurs when you order for the services of a company that is located in the same country as yours.

Industries We Work With

What are the main industries we serve?
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To provide the best services in the market we mainly focus our software development outsourcing services on product development for several primary industries. 

Having already more than 5 years of expertise in these niches, we provide the next custom outsourcing services:

  • E-commerce Development Solutions
  • Healthcare Application Development
  • Software Development For Real Estate 
  • Financial Development Services
  • Enterprise Application Development
  • Entertainment Development Services

Services & Technologies We Cover

What are the software outsourcing services we provide?
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We propose the next set of  software and design development services separately or within the full project development life cycle:

  • Branding and UI/UX Design
  • Web Development
  • Mobile App Development
  • QA Services
  • MVP Strategy Consulting
  • AR/VR
  • Blockchain  
  • DevOps
  • Project Management
  • Product Management

What technologies do we use in software development?
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Our team includes only high-experienced professionals who have extensive experience in different software development fields. In our company, we take care that our employees improve their qualifications to meet new technologies and industry changes by paying for their education and organizing regular internal training events. Here are the main technologies we work with:

For web development:

For mobile application development

  • Ruby on Rails
  • PHP
  • Node.js
  • ASP.NET MVC 5 and ASP.NET Core
  • JavaScript
  • from AngularJS to Angular 6
  • React
  • Bootstrap
  • HTML5, CSS3
  • Web API Services
  • Swift
  • Kotlin
  • Java

Thus, if you’d like to implement some recent technologies into your project and make it look updated, outsourcing to our specialists experienced in that niche will be the best option.

Starting The Project

How long does it take to start my product development?
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You can start outsourcing your software needs to us. Our team will treat your projects with utmost care and alacrity.

To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results. 

Developing your products in-house might lot give you this effect. It might take weeks or even months to even hire the specialists you need, train them, organize and then support the team. 

Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our business analyst will prepare this and then we send you the same for review. Once everything has been finalized we would then take the project to the next stage, which is the development stage.

Recruiting Services & Fees

What are the recruiting costs of setting up a team?
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Once you outsource your software development services to us, you can be sure to have escaped the extra charges of recruiting or HR services while setting up your team not depending on the number of specialists you need to involve in your project. You pay only for services in regards to software development of your projects, that is a fixed monthly fee of your developer’s or development team’s salary. So, you are free of charge of any recruiting, hiring or labor costs that might come with setting your team.

Project Development Process

What software development methodologies do we use?
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All our development and software testing processes are running while adhering to highly effective methodologies including Agile, Scrum, DevOps, and other Methodologies to meet the highest KPIs for your project.

We document all the operations required to handle the development of your digital product and measure them according to the following key parameters:

  • Activity description;
  • Milestone documentation;
  • Project scope statement;
  • Organizational assets.

What control do you have over project development?
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You would retain full control over all stages in the development life cycle of your project. You can monitor the process through regular calls and meetings, track the status and exercise of every task. 

Within a set of meetings scheduled throughout the whole development cycle, we would inform you of the progress in regard to the project roadmap. We divide our entire work into sprints for ease of tracking and so you can make changes in the scope at any stage.

For task tracking purposes, we use the full Agile toolset with Jira Confluence, Gantter, and Merlin. Throughout the entire development life cycle, with us, you can use our company environment servers that are 100% free of charge for you.

Privacy & Confidentiality

How do we assure privacy and confidentiality?
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We sign NDAs and Confidentiality Agreements as required by you. All our employees are full-time employees and are bound by company Confidentiality and Non-Disclosure clauses.

Additionally, for sensitive projects, we create isolated cells disconnected from any public network. At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

Intellectual Property Compliance

How do we comply with Intellectual Property issues?
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We take care to prevent any Intellectual Property issues through adoptions and adhering IP compliance policies. 

We have developed our own Service Agreement and NDAs and have signed them with all our development team. The agreements ensure the confidentiality and the full transfer of ownership of the intellectual property from the developer to the company. After you decide to outsource your project to us, we sign up for a software outsourcing agreement that transfers all  IP rights to your company. 

Security & Risks Management

How do we ensure security and risk management of your product?
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When you outsource your projects to our company, we not only provide software development services but manage all possible compliance and security issues.

Having more than 5 years of experience in software development and IT outsourcing we have strong expertise in risk management with a custom approach for different kinds of products. 

Our specialists evaluate all types of threats before creating your digital product including confidentiality weak points, IP compliance,  third-party integrations, data management, and others. This approach allows us to discover the possible risks on the prospecting stage and create the appropriate policies to prevent them.

Product Support

Do you get any product support?
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In the initial stages of software development, we reserve up to 40 hours per month for your product support. Even after launching your product our QA engineer provides manual and automated testing of your and reports your and that our developers fix in an immediate way.

After 3 months of project development, the client is moved to the service desk. Here you have access to key management personnel to escalate any issue you probably might get within your product.

Depending on the priority of the issue, your request can be resolved within 24 hours in case of high urgency so as to match its priority.

Cancellation Fees

Are you obligated to pay any cancellation fees if you decide to stop your project?
aarow

No, you’re free from charges on any cancellation request in case you need us to stop working on the job. You just need to inform us one month before the job. So, we are able to close all current work on your project.

In case you need to close your project development urgently, you will need to pay for 2 working weeks more. That is made to ensure that we fully cover all our developers' team remuneration and bonuses for working on your project.

Pilot Project

Do we have a pilot project as our software development services?
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We can provide a pilot project if you are interested in our software and design development and testing. We agree on special conditions for your pilot project plan. This could be a good way to further know us and assess our technical capabilities as well as our project management and communication skills.

Post-Launch

What do you get with a product launch?
aarow

After we launch your digital product we provide a post-launch analysis to ensure the high performance, security, lack of bugs and no difficulties in user interaction with your solution. We reserve up to 40 hours a month of development and QA teams work for product support. During these first stages, a full-time junior QA reports the bugs and escalates them for immediate removal. 

We also use the users’ feedback, analytics to improve the product for the next iteration.

Guarantees

How do you guarantee product quality?
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We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

What can you do if you’re not satisfied with work?
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We follow the customer-centric and solution-oriented approaches in our software development. So our main goal is to deliver value for our customers and the best results for your business with our tech solution. 

That’s why if you aren’t satisfied with our work we will organize a series of meetings to discuss all the problems and ways to solve them properly and in the shortest time available.  

You are able to track and make comments on each task, review the progress of coding and communicate closely with your Project Manager to ensure that product development is running the way you need. 

We will continue our reworking and testing of your project until you are satisfied with our work.

Popular Questions

How long does it take to start my project development?
aarow

You can start outsourcing your software needs to us. Our team will treat your projects with utmost care and alacrity.

To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results. 

Developing your products in-house might lot give you this effect. It might take weeks or even months to even hire the specialists you need, train them, organize and then support the team. 

Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our business analyst will prepare this and then we send you the same for review. Once everything has been finalized we would then take the project to the next stage, which is the development stage.

How do we assure privacy and confidentiality?
aarow

We sign NDAs and Confidentiality Agreements as required by you.

All our employees are full-time employees and are bound by company Confidentiality and Non-Disclosure clauses.

Additionally, for sensitive projects, we create isolated cells disconnected from any public network.

At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

Contacts
10828, Fruitland Dr, Studio City, CA, USA 91604
Rotermanni 2, Tallinn 10111, Estonia
Borshchagivska str, 154, Kyiv, 02000
Arkhitektora Artynova St, 12а, 21000, Vinnytsia, Ukraine
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