Frequently Asked Questions

on Software Development

About Software Outsourcing

What are software outsourcing services?

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Software outsourcing is a remote service that is provided by software development companies. The service can consist of services ranging from full software or mobile application development, design development, testing, to project launch and project support. 

So, in the simplest words, software outsourcing services is all about hiring a developer or a development team that is external to your company staff to help create some digital product for your business.

What advantages of outsourcing your project to our team you get?

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  • More time to stay focused on the development of your business  

Outsourcing your projects to us will grant you enough time to focus on growing your company as we carry out our services in the most efficient way for your business and without the need to involve you too much in this process. 

  • High Professional Development Team  

With our developers' team, you are guaranteed of highly experienced IT professionals at your disposal. For your project, we will hire only those engineers who meet your project requirements. 

  • The product-oriented approach in software development 

While providing our software development services, we focus our efforts on your business goals and how our digital solutions will meet them. 

  • Cost Savvy Solution 

In the case that you outsource your project to Softermii, you pay only for software development services we provide, you are not obligated to pay any recruiting or additional costs for team support.

  • Control Over Your IT Costs

Outsourcing your IT projects will also reduce your running cost as you have full control over your IT costs. We will set a fixed price for our service so as to help you adequately allocate your budget.

 

Offshore vs. Nearshore Outsourcing

What is offshore software outsourcing?

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Offshore software outsourcing is a process that involves the hiring of an external development team and the transfer of some scope of tasks to this team’s company which is located in a different country. Thus the term offshore outsourcing applies when outsourcing involves international teams.

What is the difference between offshore vs. nearshore outsourcing?

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The distinction between these two terms lies in the difference between the distance across the countries of the hiring company (vendor) and the hired outsource company/team (supplier)

The onshore software outsourcing is the variant of outsourcing that occurs when you order for the services of a company that is located in the same country as yours.

Industries We Work With

What are the main industries we serve?

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To provide the best services in the market we mainly focus our software development outsourcing services on product development for several primary industries:

  • E-commerce Development Solutions
  • Healthcare Application Development
  • Software Development For Real Estate 

Besides, we have a lot of successful projects in other industries like entertainment, financial, hospitality, media, education and other.

 

Services & Technologies We Cover

What are the software outsourcing services we provide?

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We propose the next set of  software and design development services separately or within the full project development life cycle:

  • Branding and UI/UX Design
  • Web Development
  • Mobile App Development
  • QA Services
  • MVP Strategy Consulting
  • AR/VR
  • Blockchain
  • DevOps
  • Project Management
  • Product Management

What technologies do we use in software development?

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Our team includes only high-experienced professionals who have experience in different software development fields:

For web development:

For mobile application development

  • Ruby on Rails
  • PHP
  • Node.js
  • C# 
  • JavaScript
  • from AngularJS to Angular 6
  • React JS
  • Bootstrap
  • HTML5, CSS3
  • Web API Services
  • Swift
  • Kotlin
  • Java
  • React Native

Thus, if you’d like to implement some recent technologies into your project and make it look updated, outsourcing to our specialists experienced in that niche will be the best option.

Starting The Project

How long does it take to start my product development?

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To start with, we review project requirements from the client, we get them analyzed and then inform you of the estimation results
Once you are fine with the cost and time, the next step would be to create a project report document and a proposal. Our business analyst will prepare this and then we send you the same for review. Once everything has been finalized we would then take the project to the next stage, which is the development stage.

Recruiting Services & Fees

What are the recruiting costs of setting up a team?

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Once you outsource your software development services to us, you are free of charge for recruiting or HR services while setting up your team not depending on the number of specialists you need to involve in your project. You pay only for services in regards to software development of your projects, that is a fixed monthly fee of your developer’s or development team’s salary. 

Project Development Process

What software development methodologies do we use?

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All our development and software testing processes are running while adhering to highly effective methodologies including Agile, Scrum, DevOps, and other methodologies to meet the highest KPIs for your project.

We document all the operations required to handle the development of your digital product and measure them according to the following key parameters:

  • Activity description;
  • Milestone documentation;
  • Project scope statement;
  • Organizational assets.

What control do you have over project development?

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You would retain full control over all stages in the development life cycle of your project. You can monitor the process through regular calls and meetings, track the status and exercise of every task. 

Within a set of meetings scheduled throughout the whole development cycle, we would inform you of the progress in regard to the project roadmap. We divide our entire work into sprints for ease of tracking and so you can make changes in the scope at any stage.

Privacy & Confidentiality

How do we assure privacy and confidentiality?

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We sign NDAs and Confidentiality Agreements as required by you. All our employees are full-time employees and are bound by company Confidentiality and Non-Disclosure clauses.

Additionally, for sensitive projects, we can sign custom NDAs.

Intellectual Property Compliance

How do we comply with Intellectual Property issues?

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We have developed our own Service Agreement and NDAs and have signed them with all our development teams. The agreements ensure the confidentiality and the full transfer of ownership of the intellectual property from the developer to the company. After you decide to outsource your project to us, we sign up for a software outsourcing agreement that transfers all IP rights to your company

Security & Risks Management

How do we ensure security and risk management of your product?

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When you outsource your projects to our company, we not only provide software development services but manage all possible compliance and security issues.

Our specialists evaluate all types of threats before creating your digital product including confidentiality weak points, IP compliance, third-party integrations, data management, and others. This approach allows us to discover the possible risks on the prospecting stage and create the appropriate policies to prevent them.

Product Support

Do you get any product support?

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In the initial stages of software development, we reserve up to 40 hours per month for your product support. Even after launching your product our QA engineer provides manual and automated testing of your and reports your and that our developers fix in an immediate way.

After 3 months of project development, the client is moved to the service desk. Here you have access to key management personnel to escalate any issue you probably might get within your product.

Depending on the priority of the issue, your request can be resolved within 24 hours in case of high urgency so as to match its priority.

Cancellation Fees

Are you obligated to pay any cancellation fees if you decide to stop your project?

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No, you’re free from charges on any cancellation request in case you need us to stop working on the job. You just need to inform us one month before the job. So, we are able to close all current work on your project.

In case you need to close your project development urgently, you will need to pay for 2 working weeks more. That is made to ensure that we fully cover all our developers' team remuneration and bonuses for working on your project.

Pilot Project

Do we have a pilot project as our software development services?

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We can provide a pilot project if you are interested in our software and design development and testing. We agree on special conditions for your pilot project plan. This could be a good way to further know us and assess our technical capabilities as well as our project management and communication skills.

Post-Launch

What do you get with a product launch?

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After we launch your digital product we provide a post-launch analysis to ensure the high performance, security, lack of bugs and no difficulties in user interaction with your solution. We reserve up to 40 hours a month of development and QA teams work for product support. During these first stages, a full-time junior QA reports the bugs and escalates them for immediate removal. 

We also use the users’ feedback, analytics to improve the product for the next iteration.

Guarantees

How do you guarantee product quality?

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We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

What can you do if you’re not satisfied with work?

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If you aren’t satisfied with our work we will organize a series of meetings to discuss all the problems and ways to solve them properly and in the shortest time available.  

You are able to track and make comments on each task, review the progress of coding and communicate closely with your Project Manager to ensure that product development is running the way you need. 

We will continue our reworking and testing of your project until you are satisfied with our work.

Contacts
10828, Fruitland Dr, Studio City, CA, USA 91604
Rotermanni 2, Tallinn 10111, Estonia
Borshchagivska str, 154, Kyiv, 02000
Arkhitektora Artynova St, 12а, 21000, Vinnytsia, Ukraine
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