Telemedicine app with real-time video consultations, appointments scheduling & reminders for doctors and patients

telemedicine video consultation solution


Telemedicine, Healthcare

Type of project:

Telehealth Application




6 Months

About the Client

MedReal Time is a cutting-edge medical software consisting of a web and mHealth booking & telecommunication platforms transforming the way we get healthcare treatment before.

Services we used:

The Challenge

  • The application was purposed to make the processes of the appointment booking and payments for consultations smooth and easy for patients while making the patients` data management effective for doctors.
  • The platform had to optimize doctors' workload and time when they don't have offline appointments through scheduling & conducting online appointments.
  • For doctors solution had to overcome the need to have an appointment with your patient only at the hospital.
  • The client would like to create solution to overcome the patients’ needs to visit the hospital to have a consultation with a doctor and avoid long and costly travel expenses but instead of that conduct online consultation with a needed specialist from anywhere
online medical consultation platform

The Solution

We've implemented all required functionalities in the telemedicine video consultation app ensuring it is high-performed and works smoothly with the next features:
  • HD-video conferencing platform for private and secure video consultations
  • Integrated messaging and communication tool for sending patients' information across the EHR networks
  • Online & offline appointments booking with real-time synchronization of the doctor calendar
  • Automated reminders sent on email or smartphone before upcoming consultation
  • Doctor and patient user profiles with a full range of capabilities
  • Map integration for easy direction building from the app
telemedicine app for medical consultations

Safety & Security

The telemedicine app for medical consultation is developed under the hight security standards to protect the patients’ data with the next technologies:
  • Secure video and a messaging room built-in NAT, Firewall and еncrypted protection in accordance with healthcare regulations
  • Only PIN-access for users to the video room
  • Confidential way of sending patients’ data across the EHR networks running on HTTPS protocol
  • Secure payments gateway
telemedicine video consultation app

Doctor App Features

  • With the app doctors can treat more patients through creating own listing with skills and experience to make their profile discovered by patients
  • By using the app doctors can open own calendar to allow patients to book free time slots that is synchronized in real-time when it’s booked or canceled that optimize their time management and workload in such a way
  • The medical staff can easily synchronize the platform with other internal office solution or use MedRealTime instead of that
  • The doctors can get paid for provided consultations right after conducting them
medrealtime case study

Patient App Features

  • Within the app, the patients can fill own profile that doctor can see all information before the consultation
  • The patient gets more accessible, secure and effective healthcare services using handy booking and video conferencing opportunities that patients can easily find the doctor by specialization, location or accepted insurance
  • The patients can send messages or transfer files in the secure messaging room during or after consultation to provide doctors with available health records or get all needed information for treatment from a doctor
  • The patients get the custom reminders to not forget about the online visit
  • The users benefit from painless and secure payment process for consultations
telemedicine consultation platform development


MedReal Time helps doctors to provide higher levels of healthcare treatment, expand and develop their medical practice, optimize workload and increase the profits.

The online medical consultation platforms help patients to get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews.

What questions do you have?

Here is a list of commonly asked questions and answers.

Did your team only code this telemedicine video consultation solution or took part in business research and analysis?

The telemedicine app for a medical consultation is developed under high-security standards to protect the patients' data. So before the coding started, our business analytics had to make sure that the whole platform follows the security guidelines and rules. Afterward, our design team created a user journey for all parties and gave the baton to developers.

What were the main challenges during this telemedicine video consultation app development process?

The biggest challenge in this telemedicine consultation platform development was to choose relatively new WebRTC technology as the only viable option. But, WebRTC had never been supported by Apple browsers.

Luckily, by the time we started working on our web-based application, Apple had announced WebRTC compatibility for Safari 11. Additionally, our healthcare video conferencing app had to cover a lot more than one-on-one physician checkups.

What was the main business outcome after finishing this telemedicine consulting platform development project?

MedRealtime helps doctors provide higher healthcare treatment levels, expand and develop their medical practice, optimize workload, and increase profits.

The online medical consultation platforms help patients get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews. Having not so many competitors, this online medical consultation platform has taken its rightful place in its niche.

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