Telemedicine app with real-time video consultations, appointments scheduling & reminders for doctors and patients

telemedicine video consultation solution


Telemedicine, Healthcare

Type of project:

Telehealth Application




6 Months

About the Client

MedReal Time is a cutting-edge medical software consisting of a web and mHealth booking & telecommunication platforms transforming the way we get healthcare treatment before.

Services we used:

The Challenge

  • The application was purposed to make the processes of the appointment booking and payments for consultations smooth and easy for patients while making the patients` data management effective for doctors.
  • The platform had to optimize doctors' workload and time when they don't have offline appointments through scheduling & conducting online appointments.
  • For doctors solution had to overcome the need to have an appointment with your patient only at the hospital.
  • The client would like to create solution to overcome the patients’ needs to visit the hospital to have a consultation with a doctor and avoid long and costly travel expenses but instead of that conduct online consultation with a needed specialist from anywhere
online medical consultation platform

The Solution

We've implemented all required functionalities in the telemedicine video consultation app ensuring it is high-performed and works smoothly with the next features:
  • HD-video conferencing platform for private and secure video consultations
  • Integrated messaging and communication tool for sending patients' information across the EHR networks
  • Online & offline appointments booking with real-time synchronization of the doctor calendar
  • Automated reminders sent on email or smartphone before upcoming consultation
  • Doctor and patient user profiles with a full range of capabilities
  • Map integration for easy direction building from the app
telemedicine app for medical consultations

Safety & Security

The telemedicine app for medical consultation is developed under the hight security standards to protect the patients’ data with the next technologies:
  • Secure video and a messaging room built-in NAT, Firewall and еncrypted protection in accordance with healthcare regulations
  • Only PIN-access for users to the video room
  • Confidential way of sending patients’ data across the EHR networks running on HTTPS protocol
  • Secure payments gateway
telemedicine video consultation app

Doctor App Features

  • With the app doctors can treat more patients through creating own listing with skills and experience to make their profile discovered by patients
  • By using the app doctors can open own calendar to allow patients to book free time slots that is synchronized in real-time when it’s booked or canceled that optimize their time management and workload in such a way
  • The medical staff can easily synchronize the platform with other internal office solution or use MedRealTime instead of that
  • The doctors can get paid for provided consultations right after conducting them
medrealtime case study

Patient App Features

  • Within the app, the patients can fill own profile that doctor can see all information before the consultation
  • The patient gets more accessible, secure and effective healthcare services using handy booking and video conferencing opportunities that patients can easily find the doctor by specialization, location or accepted insurance
  • The patients can send messages or transfer files in the secure messaging room during or after consultation to provide doctors with available health records or get all needed information for treatment from a doctor
  • The patients get the custom reminders to not forget about the online visit
  • The users benefit from painless and secure payment process for consultations
telemedicine consultation platform development


MedReal Time helps doctors to provide higher levels of healthcare treatment, expand and develop their medical practice, optimize workload and increase the profits.

The online medical consultation platforms help patients to get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews.

What Clients Say

Duncan Mitchell
Duncan Mitchell
Managing Director, Co-Founder at TempTribe, London
The team is very dynamic and is really flexible with picking up urgent bugs. I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend. So we didn't get that kind of service before.
Reece Samani
Reece Samani
CEO, Founder at The Locum App
They were really on top of everything and pushed everything together done really good. They know how important my timelines were and they made sure that they're dead to them and got everything done really quickly. They are making sure that all is set up smoothly.
Ashley Lewis
Ashley Lewis
VP of Product at Dollar Shave Club, Los-Angeles
I would highly recommend Softermii for any computer programming needs your company may have. I have worked with them for well over a year, and are consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.I hope to have the opportunity to work with them on future projects!
Mikael Laustsen
Mikael Laustsen
In total, we have about 5–6 people working on the project, including dedicated iOS and Android developers, backend developers, and a project manager. Besides that, they have some quality assurance specialists and a designer. They have been rather professional in their communication and in their project management. They've really tried to go the extra mile to handle the project in the best way possible.
Bill Mirabito
Bill Mirabito
I’ve had such a pleasant experience with them, and these guys are a diamond in the rough. They’re such a pleasure to work with every day, even on weekends. We’re in constant communication. I really feel like they are part of our businesses. They’re always pushing me to refine my ideas, which is refreshing. They’re always thinking ahead about how we can make the product better. I feel very much like they’re an extension of the team.
Yonk Shi
Yonk Shi
Founder at Polyfish, Los-Angeles
Softermii has a solid team of developers. They had done an amazing job implementing the iOS UI from our Sketch design. They used their good sense of judgment helped us enhance our UI design on the fly, adhere to the original schedule (despite unforeseeable changes on our side) and great communication. I would highly recommend anyone who considers realizing his idea to talk Softermii. I will, without a doubt, be working again with them in the future
Folabi Ogunkoya
Folabi Ogunkoya
Founder of Cococure
Excellent programming skills and timely delivery. They were able to take our poorly documented description and deliver a world-class app.
Shervin Delband
Shervin Delband
Director of US Operations at ITRex Group
I originally reached out to Softermii when I needed to hit a tight deadline around the New Year. They delivered amazing results and worked through the whole holiday to make sure I could deliver on the project deadline. We later hired them for several high profile contracts. The results were consistently top quality and the devs are friendly and responsive. I worked with them both remotely and in-person over two years and I can say they are some of the best I have ever worked with!
Viktoria Dashutina
Viktoria Dashutina
CEO Barma Ukrainian Clothes
Working on our project, employees of Softermii have shown great professionalism, result-driven attitude, involvement into what they do, proposed numerous ideas. They have not simply designed the website, but also guided us through all the details, possibilities of using it. All the deadlines were met exactly as it was estimated and planned to. This cooperation brought us only positive emotions!
Product Manager
They helped our team deliver the JibJab for Messenger Android app under very tight deadlines. They're smart, talented, friendly and they'll continue to be our go-to team whenever we need a helping hand with Android development.
Product Manager
We were late to the game with our Android application and needed to get something live, quickly. They helped us scale rapidly to launch an app at parity with iOS in fewer than 6 months - quite impressive given our iOS app had been in the market well over a year!

What questions do you have?

Here is a list of commonly asked questions and answers.

Did your team only code this telemedicine video consultation solution or took part in business research and analysis?

The telemedicine app for a medical consultation is developed under high-security standards to protect the patients' data. So before the coding started, our business analytics had to make sure that the whole platform follows the security guidelines and rules. Afterward, our design team created a user journey for all parties and gave the baton to developers.

What were the main challenges during this telemedicine video consultation app development process?

The biggest challenge in this telemedicine consultation platform development was to choose relatively new WebRTC technology as the only viable option. But, WebRTC had never been supported by Apple browsers.

Luckily, by the time we started working on our web-based application, Apple had announced WebRTC compatibility for Safari 11. Additionally, our healthcare video conferencing app had to cover a lot more than one-on-one physician checkups.

What was the main business outcome after finishing this telemedicine consulting platform development project?

MedRealtime helps doctors provide higher healthcare treatment levels, expand and develop their medical practice, optimize workload, and increase profits.

The online medical consultation platforms help patients get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews. Having not so many competitors, this online medical consultation platform has taken its rightful place in its niche.

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