Telemedicine Video Consultation App Development – Medrealtime Case Study

Industry:

Telemedicine, Healthcare

Type of project:

Telehealth Application

Country:

USA

Duration:

6 Months

About the Client

MedReal Time is a cutting-edge medical software consisting of a web and mHealth booking & telecommunication platforms transforming the way we get healthcare treatment before.

Services we used:

Android & iOS app development

Web
development

UI/UX Design
development

Quality
assurance

Explore All

The Challenge

The application was purposed to make the processes of the appointment booking and payments for consultations smooth and easy for patients while making the patients` data management effective for doctors.
The platform had to optimize doctors' workload and time when they don't have offline appointments through scheduling & conducting online appointments.
For doctors solution had to overcome the need to have an appointment with your patient only at the hospital.
The client would like to create solution to overcome the patients’ needs to visit the hospital to have a consultation with a doctor and avoid long and costly travel expenses but instead of that conduct online consultation with a needed specialist from anywhere

The Solution

We've implemented all required functionalities in the telemedicine video consultation app ensuring it is high-performed and works smoothly with the next features:

HD-video conferencing platform for private and secure video consultations
Integrated messaging and communication tool for sending patients' information across the EHR networks
Online & offline appointments booking with real-time synchronization of the doctor calendar
Automated reminders sent on email or smartphone before upcoming consultation
Doctor and patient user profiles with a full range of capabilities
Map integration for easy direction building from the app

telemedicine app for medical consultations

Safety & Security

The telemedicine app for medical consultation is developed under the hight security standards to protect the patients’ data with the next technologies:

Secure video and a messaging room built-in NAT, Firewall and еncrypted protection in accordance with healthcare regulations
Only PIN-access for users to the video room
Confidential way of sending patients’ data across the EHR networks running on HTTPS protocol
Secure payments gateway

Doctor App Features

With the app doctors can treat more patients through creating own listing with skills and experience to make their profile discovered by patients
By using the app doctors can open own calendar to allow patients to book free time slots that is synchronized in real-time when it’s booked or canceled that optimize their time management and workload in such a way
The medical staff can easily synchronize the platform with other internal office solution or use MedRealTime instead of that
The doctors can get paid for provided consultations right after conducting them

Patient App Features

Within the app, the patients can fill own profile that doctor can see all information before the consultation
The patient gets more accessible, secure and effective healthcare services using handy booking and video conferencing opportunities that patients can easily find the doctor by specialization, location or accepted insurance
The patients can send messages or transfer files in the secure messaging room during or after consultation to provide doctors with available health records or get all needed information for treatment from a doctor
The patients get the custom reminders to not forget about the online visit
The users benefit from painless and secure payment process for consultations

telemedicine consultation platform development

The telemedicine consultation platform is a kind of doctor-on-demand app allowing doctors to arrange the schedule effectively while patients get urgent medical consultations online.

Within the intuitive application dashboard, doctors can manage their admin panel with the number of patients, appointments, and the income they have.

The doctor can access every patient page with their personal information like contacts, health records, condition, and treatment history and manage all data in one place.

Results

MedReal Time helps doctors to provide higher levels of healthcare treatment, expand and develop their medical practice, optimize workload and increase the profits.

The online medical consultation platforms help patients to get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews.

What questions do you have?

Here is a list of commonly asked questions and answers.

Did your team only code this telemedicine video consultation solution or took part in business research and analysis?

The telemedicine app for a medical consultation is developed under high-security standards to protect the patients' data. So before the coding started, our business analytics had to make sure that the whole platform follows the security guidelines and rules. Afterward, our design team created a user journey for all parties and gave the baton to developers.

What were the main challenges during this telemedicine video consultation app development process?

The biggest challenge in this telemedicine consultation platform development was to choose relatively new WebRTC technology as the only viable option. But, WebRTC had never been supported by Apple browsers.

Luckily, by the time we started working on our web-based application, Apple had announced WebRTC compatibility for Safari 11. Additionally, our healthcare video conferencing app had to cover a lot more than one-on-one physician checkups.

What was the main business outcome after finishing this telemedicine consulting platform development project?

MedRealtime helps doctors provide higher healthcare treatment levels, expand and develop their medical practice, optimize workload, and increase profits.

The online medical consultation platforms help patients get better access to medicine from anywhere & anytime and have the opportunity to choose the needed specialist based on his experience, skills, and patients' reviews. Having not so many competitors, this online medical consultation platform has taken its rightful place in its niche.

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