Mobile Health App Development: Types, Features, Costs & More

Mobile Health App Development: Types, Features, Costs & More

06 April 2022 • 26 min read

Mobile healthcare application development has taken off in recent years. Over 70% of patients agree that it would be useful for their physician to access their health data on a mobile app.

The rising demand for mobile care is fueling a health revolution. The handy features that health apps incorporate make it simple for users to record their health data and access medical treatment. It reduces the need for in-person doctor visits.

Healthcare app features can vary, but their goal remains the same. The benefits of mobile health apps make life easier for patients and doctors and assist with hospital management.

In this article, you will learn about the most significant health mobile app features and steps on how to build a medical app. Our advice is based on Softermii’s experience with real-life projects.

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Why Healthcare Tech Has Become Crucial for the Industry

The US healthcare industry was valued at $3.8 trillion, or nearly 18% of the GDP in 2021. According to projections, if medical spending continues to rise, it would reach $12 trillion by 2040, accounting for 26% of GDP. This percentage is staggering.

That’s why the role of healthcare technology is becoming increasingly important. The innovation will help the industry reach new heights, such as early disease identification or prevention.

Numerous companies already know how to create a health app users will appreciate. More and more patients try to solve their health issues through medical software without even leaving their homes.

The use of telemedicine has increased rapidly: from 11% of US consumers in 2019 to 46% at the end of 2021. COVID-19 has also played its part in the growing popularity of telemedicine and other healthcare innovations.

That’s why healthcare facilities need to think about health tech investments. It is a large niche with various medical app development prospects.

What to Consider Before Developing Your Healthcare App

Step 1: What Is the Purpose of Your Healthcare App

Medical app features vary hugely from app to app. Before deciding what hospital app features to include in your medical app development, you first need to think about your tech solution’s purpose.

Here are some mHealth apps examples and their forecast market share.

mhealth app market size

Step 2: Choosing Your Tech Stack for Healthcare Mobile App

What tech stack do you need to ensure you can implement the necessary healthcare app features? The technology used in the creation of medical apps is changing fast. A health app feature that you saw on every app last year may now be irrelevant.

When considering your tech stack, it is important to remember that you’ll have to update your app regularly. As a result, you must keep up with the new technologies and understand the latest features available that allow you to keep improving the user experience for patients and doctors.

Step 3: Understanding the Needs of Your User

This step in deciding what features to include in your mHealth app implies analyzing what your users need. Sometimes you can get blinded by flashy new features that become available, and you forget to consider whether your users will really benefit from them.

You will most likely have two primary audiences: doctors and patients. If you’re building an internal clinic app, you’ll only need to consider doctors. Don’t forget to think about what patients and doctors will be looking for in your app. Then, make these functions as straightforward and intuitive as possible.

Read more: Augmented Reality in Healthcare: Top Applications, Benefits & Future

Step 4: Define the Type and Features of Your Healthcare App

Naturally, applications in various healthcare niches will have different features and characteristics. For example, a women’s health tracking app will not have the same functionality as a nutrition app. Your target audience will have a significant impact on the features you add to your app.

Want to learn more about what to consider before developing a medical mobile app? Our team covers that in the discovery pack. Or you can find our complete guide here.

Types of Healthcare Apps

Before we dig deep into all the technologies and trends on the healthcare app development process, let’s look over a few common types of medical applications designed for different purposes and use cases:

mHealth Apps

These are mobile applications that use built-in smartphone tools for medical purposes. Such apps may operate an accelerometer, GPS, microphone, speaker, or phone camera to measure a user’s wellbeing. In other words, mHealth apps transform a smartphone into a medical device.

Here is a brief data recap on the most common mHealth app types in the United States from 2015 to 2026.

US mhealth app market size

Software for Patient Data Management

These might include EHR, database software for doctors, and centralized systems to monitor hospital patients. That medical software is designed to collect information about visits to the doctor, making it accessible via specialized networks.

Care Management Software

This category covers patient portals, doctor appointment booking software, apps for communication with doctors, and telemedicine apps. Patients may use these applications to arrange appointments online and cancel them with a single click.

Software for Patient Analysis and Patient-Generated Data

These would be for remote patients’ health monitoring systems. Wearable devices and apps would also fall into this category. Remote patient monitoring is one way for doctors to keep track of their patients after hospitalizations or keep a close eye on people with a high risk of health conditions.

Hospital Software

This kind of software includes prescription apps and medical billing software that automate many routine tasks for medical professionals. With this sort of medical tech solution, you can instantly receive a bill that considers any co-pays afforded to you by your healthcare provider.

Top Healthcare App Features Examples

The most popular health apps have some essential features in common. We’ve compiled a list of must-have features for your medical app development project:

Appointment Management

Many healthcare apps include an appointment management feature. The most common type of health app where this is necessary is for booking doctor’s meetings or video consultations.

Read also: Doctor Appointment Booking App Development

An appointment management feature should allow patients to see what slots their doctor has available. Physicians should be able to view their calendars, review their upcoming appointments, and adjust their availability as required.

Softermii developed the MedRealTime healthcare app, which uses this concept. The appointment feature of the app is simple to use for all patients, even those that may have more difficulty adapting to changing technologies.

Video Conferencing

The COVID-19 pandemic has had a significant influence on the healthcare administration. Hospitals have been overrun and unable to accept in-person doctors visits. According to one research, primary care doctor visits have declined by 60% since the pandemic began.

Video appointments have replaced in-person consultations. They have become an attractive alternative for both patients and doctors. Patients no longer spend hours in waiting rooms and commuting to their doctor’s office or healthcare provider.

For these reasons, video conferencing is a must-have feature for any healthcare app developed in 2022.

You can implement telemedicine features with the help of technologies such as WebRTC. That is exactly what Softermii did for HIPAA, a video conferencing healthcare application.

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EHR

Telemedicine applications are used for online appointments. But what happens once the session is over? The doctor has to update the patient’s health record in the hospital’s internal system. Thus, modern telemedicine solutions usually include an electronic health record feature.

The doctor has a separate interface within the app to fill out the health form and transfer the data to the internal system. Mobile health application development helps providers track their patients' behavior between visits and adjust them based on need.

Read also: Telemedicine EHR Software Development

E-Prescriptions

E-prescription technology saves both the doctor’s and patient’s time. An e-prescription feature enables physicians to generate and send prescriptions, including all the relevant details that go with them.

To further improve the user experience, you could add a feature that checks local pharmacies to see if a patient’s prescribed medicine is available.

Staff Management

Telemedicine solutions are designed not only for patients and physicians but for hospital management as well. Additional features like employee schedules, reviews, and health records help to improve staff efficiency. One of the examples is the Locum app which simplifies hiring and managing pharmacies.

Notifications

Notifications are an essential feature. Reminders for doctor’s visits or when to take medication will be very helpful to users. However, don’t overuse this feature. Excessive notifications account for 12.6% of app uninstalls.

You want to ensure that the notifications you send do not become an annoyance but rather are solely there to provide users with the information they need.

Messaging

We’ve already discussed why video conferencing is an excellent healthcare app feature to include. But what about communications that don’t require a video call?

Messaging is an ideal way to provide patients with immediate care. The ability for patients and doctors to interact with one another will not only help to build trust between them when the patient is not in a healthcare facility. It will also strengthen the user’s confidence in you, the app provider.

Read also: Guide on Creating a Custom Messaging App

User Dashboard

Having a prominent and easy-to-use dashboard creates a great user experience. You want to build a dashboard that provides the vital information that patients and doctors are looking for at a glance.

Depending on the purpose of your healthcare app, a dashboard can provide various information. For example, it might show a record of physiotherapy exercises, the patient’s nutrient intake for the day, or include appointment reminders.

Dashboards should be visual. Users will be able to digest the information offered to them more rapidly if it is presented in bright colors and graphics.

Doctor and Patient Profiles

For many types of healthcare apps, a doctor and/or patient profile will be an obvious place to start. A profile will help users log their medical information and allow doctors to get a quick overview of patients, their conditions, or medications.

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Doctor profiles can help patients quickly find appropriate doctors in their area. For example, a doctor’s profile may contain information such as their specialization, healthcare facility, and current availability.

Payment Integration

A healthcare app should have payment integration. If you provide paid for medical services such as paid consultation, you will want to offer users a simple way to pay for their appointments.

Offering Visa or Mastercard credit card payments or payment gateways such as Stripe and Paypal make paying bills simple for users and collecting payments easy for healthcare professionals.

CMS and Reporting

A CMS feature is not something that users are actively aware of. But they do benefit from it by making your app more accessible. For example, the reporting on a CMS can track data round interaction on your app, providing you with valuable insights that you can then use to update and improve your app.

Wearables Integration

Wearable devices have risen in popularity over the past few years. From Apple smartwatches to sport-specific FitBits, new devices are becoming a part of our daily lives. Wearables have various medical uses, including in novel ways like diabetes monitoring devices and wearable ECG monitors. The healthcare wearables market is forecast to reach $60 billion by 2023.

This fast adoption rate of wearable technology opens up a significant opportunity for healthcare providers to develop medical apps with integrations from other devices. These devices then gather critical information such as blood pressure, heart rate, blood sugar level, and more, which helps doctors learn more about their patient’s overall health and provide better care.

Third-Party Integrations

APIs in healthcare allow patients to control their data. Third-party integration can help hospitals enhance the usability of their EHR. For instance, there’s the Box API, which may be used to store critical documents. There are also the Doximity API for virtual doctor connections and the Human API for patient data management.

By applying custom API features in your healthcare app, you can sync data in the app with a website patient profile. This largely allows you to improve custom medical mobile apps and take them to the next level.

Multi-Language

In the United States, Spanish is the first language for 13% of the population. Building multi-language capabilities into your app will help it appeal to a larger demographic. Typically, complicated or technical medical terms may not be something a bi-lingual speaker will learn in their second language, so having the option to switch to their native tongue will provide a better user experience.

Accessible UX/UI

Modern mobile app users expect a smooth and engaging user experience. It is especially true for millennials, as 21% of them will delete an app if it does not deliver a good user experience.

With mHealth app usage growing in users aged 50 and over, it is essential to build healthcare apps with this demographic in mind. Those over 50 did not grow up with smartphones and will be more likely to find user experience as a barrier to using. Flashy features that might appeal to younger audiences may frustrate those with less mobile app experience, making it vital to consider simplicity in User Experience and User Interface design.

Search Feature

No medical app is complete without a search feature. By including a search bar with a custom filter, you enable your users to navigate the app more quickly and get the information they need.

Symptom Checker

Depending on the healthcare app type you are creating, you may want to include a symptom checker. For example, if you are a primary care provider, having a symptom checker will help your patients quickly establish a diagnosis and whether their symptoms are a cause for concern or something they can easily manage without seeking medical treatment.

Healthcare Apps Features And Technologies

We’ve discussed key features for your medical app development project. Now let’s turn to the in-demand technologies for the healthcare field. Hence, if you want to know how to create a health app for patients, you should be aware of these varieties of emerging tech.

Cloud Technologies

Such technologies make record-sharing easier, help to automate the backend operations, and decrease expenses.

The cloud also allows health facilities to keep confidential patient data safe and reduce staff downtime. According to the Accenture study, 60% of CIOs in healthcare acknowledge the high security of public cloud services, and 66% are switching to cloud services.

mHealth app development

AI/ML in Healthcare

AI-driven apps help doctors in treatment prescription and decision-making learning in previous cases. Predictive analytics is also how artificial intelligence helps in this area.

Let’s discuss the influence of AI expansion on the healthcare field:

  • Firstly, AI solutions can tackle routine and repetitive tasks, making administrative routine more bearable. It will save medical professionals a tremendous amount of time.
  • Secondly, AI will handle the transition from hospital to home care, for example, through virtual assistants’ use. At this point, the extension of AI’s influence on healthcare also includes a broader usage of NLP, artificial intelligence, and machine learning in numerous medical specialties such as oncology, cardiology, and neurology.
  • Last but not least is the appearance of more AI solutions in clinical practice.

mHealth app development cost

Video Conferencing Importance in Healthcare

Healthcare video conferencing features allow doctors to consult online. According to Technology, Media, and Telecommunications Predictions 2021 by Deloitte, “In the five years between 2014 and 2019, overall internet usage in the United States rose six percentage points, but internet usage for people over 65 rose 16 percentage points. Although not all senior Americans were connected in 2019, based on the growth rate in penetration and the pandemic, likely over three out of four were by mid-2020, which is likely a critical mass for enabling widespread medical video visits among the 65-plus population.”

Telemedicine apps are specifically helpful if the patient has mobility issues or needs urgent consultations. Doctors can also consult with each other over long distances. That is particularly useful if the physicians live in different cities or countries, and the patient under discussion has unusual or perplexing symptoms.

IoT Applications in Healthcare

When it comes to monitoring patients’ health records and tracking medical equipment in real-time, the Internet of Things comes in handy. With the help of IoT devices, physicians can receive a continuous information flow over the patients’ health.

IoT devices provide:

  • Remote monitoring of a patient’s health status
  • Outpatient tracking of patients
  • Remote diagnosis and disease prevention
  • Ability to connect medical devices

IoT technologies can help monitor medical equipment, including wheelchairs, oxygen pumps, defibrillators, nebulizers, etc. In such a way, IoT sensors provide timely and convenient maintenance scheduling and prevent unexpected equipment failure.

Wearable sensors are used to track such vital indicators as heart rate, blood pressure, and body temperature. Low-power Bluetooth allows you to use the sensor to measure your heart rate for as long as possible. The wireless upper arm blood pressure tonometer can transmit the patient’s blood pressure data to a server. Temperature sensors collect information and send it wirelessly to the handheld port.

IoT-based health care has great potential to increase the efficiency of the health care system and improve patient health.

Healthcare app development

Blockchain for Healthcare

Applying blockchain tech into healthcare can improve the way patients share and store their EHRs by providing secure mechanisms for sharing information across the healthcare industry. The technology ensures the security and safety of transmitting personal data through a decentralized network.

Sharing mHealth data is an essential step toward improving the quality of healthcare services. An EHR is a digitized structure of patient health data created and maintained throughout a patient’s lifetime and is typically stored and shared among health care providers. And it is a blockchain that will enable data security and simplify the transfer process.

mHealth app development process

Big Data Usage

According to McKinsey research, using big data with AI and ML can allow the healthcare and pharma software providers to save approximately $100 billion annually solely through data processing automation.

Healthcare institutions accumulate tons of data. An EHR, for example, may contain all the critical clinical data relevant to the person’s care, including demographics, progress notes, and prescriptions. To put all that information to good use, healthcare providers require Big Data technologies.

Big Data is also crucial for public health. For instance, it can be used to identify trends to stop an emerging health crisis. Flatiron Health in New York can serve as an example of medical application. They are using billions of cancer patient data points to gain new insight and enhance research methods, with the eventual goal of curing this deadly disease.

Compliance in health app development

Compliances to Consider in Health App Development

Understanding basic legal requirements is mandatory when collecting someone’s personal information. mHealth app developers must follow the laws governing the security and privacy of a patient’s medical data. Security breaches in healthcare can cause serious problems, both reputational and financial.

Several laws regulate the privacy of personal information in different legislations. Let’s look at the most important ones for health app developers.

HIPAA

It’s US legislation that ensures the privacy and security of personal health information. Given the frequent data leaks and breaches of medical databases that occur each year, the law becomes more and more relevant.

In mobile medical application development, the following HIPAA policies play an important role:

  • Ensure the confidentiality, integrity, and availability of all protected electronic health information.
  • Safeguard against anticipated threats to the security of the information.
  • Protect against anticipated, impermissible uses or disclosures.
  • Certify compliance by their workforce.

mHealth app tech stack

GDPR

General Data Protection Regulation aims to give citizens control over their data and simplify the regulatory framework for international economic relations by unifying the regulation within the EU. Healthcare providers are subject to stricter rules for collecting, processing, and storing personal data.

There are three types of personal data that are directly related to health care:

  • Health data. These are any facts that relate to the physical or mental health of the user. Such information is considered confidential and protected under the GDPR.
  • Genetics information. The results of laboratory tests and any facts that may reveal details of the patient’s physiology.
  • Biometric data. It refers to data related to a person’s physical or behavioral characteristics. Such details are considered personal information under the GDPR because they can be used to identify a specific person (e.g., facial images, fingerprints).

PIPEDA

The Personal Information Protection and Electronic Documents Act sets the ground rules for how private-sector organizations collect, use, and disclose personal information in the course of for-profit, commercial activities across Canada.

The PIPEDA law classifies personal information as any information that collects the following data about each individual:

  • Name, age, financial data, ID number
  • Ethnicity, nationality, or race
  • DNA
  • Blood type
  • Marital status
  • Employment, education, and medical records
  • Driver’s license, social insurance number
  • Credit history and loan files

mHealth App Development Process: Step-by-Step

Now, you’re aware of some of the most prevalent forms of technologies, features, and legislation used for healthcare coming to the forefront for health apps. But what about the technical process of these endeavors? Let’s take a closer look at how to develop a healthcare app.

Define the Tech Stack

The chosen tech stack addresses a critical aspect of how to develop a medical app. No wonder, as technology is the core of your healthcare solution. Since, for example, mobile, web apps, and hospital management systems are entirely different software solutions, the tech stack will vary considerably.

Let’s look at the technology stack for each solution mentioned above:

  • mHealth App Tech Stack

Cross-platform development: React Native, Flutter, Xamarin

iOS: Swift, Objective-C

Android: Kotlin, Java

Back-end: NestJS, Hasura, AWS Lambda

UI/UX: UIKit and SwiftUI for iOS, Jetpack Compose and Android UI for Android, Figma and Sketch for cross-platform apps

Third-party integrations: Agora, WebRTC, Twilio

As you can see, while healthcare web app development, a fairly standard stack of technologies is used.

  • Web App and Hospital Management Software Tech Stack

Front-end: HTML, CSS, JavaScript

Back-end: Java, Python, PHP

UI/UX: Figma, Sketch

Third-party integrations: Agora, WebRTC, Twilio

Overview Risks and Security Issues

As your app is about to hit the market, you’ll have to pay close attention to the state regulations concerning medical software. Besides, data breaches in healthcare are not something unheard of, so the users need to be 100% sure that their data is safe. It’s hard to find data more personal and sensitive than medical information.

Monetization Models for Healthcare Apps

There is also the issue of how you make your app profitable. For example, if you are coming out with an ostensibly free app, then how are you going to make any money off of it?

As a for-profit company, there are many setups that you could implement that could solve this issue. Monetize your app with paid online visits or chats, implement a referral model with pharmacies or provide patients with handy tips by enabling subscriptions.

Cost of healthcare app development

Cost of Healthcare App Development

According to the Research 2 Guidance data, the mobile health app development from scratch costs $425,000 approximately.

Note that this profound survey involved 2,400 stakeholders in companies working on such projects.

The average mHealth app cost

More complex medical apps are probably going to cost more than that.

The project complexity primarily influences the cost of the software solution, whether it is a minimum viable product or a finished one. Take a look at the main stages of healthcare app development:

  • Discovery — covers the initial analysis of the market, audience, and competitors.
  • Specification requirements — a detailed description of the system under development.
  • Engineering and design — creating a visual representation of the app before the actual app coding.
  • Development — the app concept and type influence the cost of an app during the development stage. More features you want means the app will cost more.
  • Testing — testing app function and quality.
  • Ongoing support — a long phase of application support, as well as the development of updates.

The cost of each of these mHealth app development stages will vary. It will depend on the type of software, its features, the difficulty of implementation, and mobile medical app developers’ rates. So, we have assessed the approximate cost of various healthcare solutions development.

mHealth App Cost

See the cost of the mHealth app development in the table below. We have prepared calculations for iOS, Android, and hybrid applications.

Cost of mHealth App

Name of the development stage

iOS estimated cost

Android estimated cost

Hybrid estimated cost

analytics and research

from $7 200

from 40 hours

from 40 hours

specification requirements

from $3 200

from 80 hours

from 80 hours

engineering and design

from $4 800

from 120 hours (in parallel with specifications)

from 180 hours (in parallel with specifications)

development

from $21 200

from 530 hours

from 900 hours

testing

from $7 200

from 180 hours

from 240 hours

ongoing support

from $7 200

from 180 hours

from 180 hours

Total

Approximately $50 000

Approximately 1150 hours (6.5 month)

Approximately 1650 hours (9 month)

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Cost of Web Health App

As web health applications, the approximate cost of such solutions is:

Analytics and research: from $1 600

Specification requirements: from $3 200

Engineering and design: from $4 800

Development: from $16 000

Testing: from $6 400

Ongoing support: from $3 200

Cost of Patient Data Management Software

We figured out the cost of mobile and web applications. Now let’s have a look at the required investment for patient data management software creation:

Analytics and research: from $3 200

Specification requirements: from $4 800

Engineering and design: from $6 400

Development: from $25 600

Testing: from $12 800

Ongoing support: from $6 400

Cost of Care Management Software

It is a broad category of medical software, including telemedicine applications and solutions for booking doctors’ consultations. Here is an approximate cost of such software:

Analytics and research: from $1 600

Specification requirements: from $4 800

Engineering and design: from $6 400

Development: from $38 400

Testing: from $19 200

Ongoing support: from $6 400

Cost of Software for Patient Analysis and Patient-Generated Data

This software should work with wearable devices, uniting them into a comprehensive remote health monitoring system. This is the amount of investment it needs:

Analytics and research: from $3 200

Specification requirements: from $6 400

Engineering and design: from $6 400

Development: from $25 600

Testing: from $12 800

Ongoing support: from $6 400

Cost of Hospital Software

The estimated cost for this type of software is:

Analytics and research: from $1 600

Specification requirements: from $3 200

Engineering and design: from $4 800

Development: from $19 200

Testing: from $6 400

Ongoing support: from $6 400

Softermii Experience in Custom Healthcare App Development

How to develop a healthcare app?

How to develop a healthcare app

Creating a successful healthcare app requires a reputable software development company with extensive experience in this sphere. Softermii has completed several complex projects for its clients in healthcare. Here are some of the cases in our portfolio:

  • HIPAA Video app — a new web-based communication and video-conferencing application. It includes all necessary features for the doctor and patient to manage their interactions. Our developer team paid particular attention to encoder implementations, browser support, and effective echo cancellation, creating a supreme video-streaming solution.
  • Medrealtime — a platform for better access to healthcare from anywhere and anytime. It gives patients the option of choosing physicians based on their skills, experience, and patient reviews.
  • My Health Explained — a web and mobile healthcare platform focused on personalized diabetes programs. It allows users to access health records and track the patient’s progress. On top of it, the platform offers a lot of educational materials on diabetes. More than 11,000 people with diabetes have already used it, praising the app’s speed, interface, and quality technical support.
  • The Locum App — staffing platform for the pharmaceutical industry. Our client wanted to make the recruitment process faster and simpler. A new optimized and automated recruiting software exclusively for the pharmaceutical business contributes to this goal.

Read also: How Much Does Pharmaceutical App Development Cost?

Note that you can book a personalized meeting with the Softermii mHealth app developer and discuss your project to develop a custom mHealth app.

Post-Pandemic Reality Opens New Doors for mHealth and Hospital Apps

The rapid spread of the COVID-19 virus has given a new impetus to digital health app development. The increased popularity of apps accelerates the number of healthcare solutions created.

The latest technologies, such as artificial intelligence, Big Data, IoT, and others, are being used in development. These technologies open up new ways for custom mHealth app development and expand the number of tasks these solutions can solve.

Now you understand how to develop a health app. To do this, you need a clear plan, including the tech stack, desired features, and monetization strategy.

Furthermore, consider the primary regulations such as HIPAA, GDPR, and PIPEDA. Have a good look at them before starting your digital health app development. It’s critical for understanding how to store, manage, and use patients’ personal information.

If you are still unsure whether you need a healthcare app, pay attention to the following information. According to one survey, 76% of clinicians, more than two-thirds of respondents, predict that investment in digital health will grow in the next five years.

So, if you have a healthcare app marketing idea, we at Softermii are ready to help make it happen. Our team of experienced healthcare developers will implement your project and create a mobile app. We have profound expertise in custom mHealth app development, and many successfully launched products for the medical industry prove it. Drop us a line to start your own healthcare solution development journey!

Frequently Asked Questions

What are health apps?

These are mobile applications that offer services related to health and medicine. Health apps can provide users with valuable information and connect a patient to a doctor or clinic.

How do you develop a healthcare app?

Determine the business problems that need to be solved with the application. Research your target group for a medical application. Determine the necessary functions, and create a user-friendly application interface. With the help of a dedicated development team, build and test your application.

How much does it cost to develop a healthcare app?

The cost of developing a mobile application for healthcare is on average $50,000.

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