Animal healthcare has always been on the frontlines to adopt innovation
and drive positive change in the medical world. It has been long overdue
that, with all the groundbreaking pharmaceutical and even hardware
advancements of the coming years, the integration of IT technologies has
been slacking behind. The extent of this shortcoming has been so
far-reaching, that even mere logistical challenges like doctor visits
have become restrictive in comparison to other mediums of life and
Emergencies are not the only case for pet owners to get veterinarian
assistance. There are a lot of situations when you need to simply
consult your doctor for a follow-up. This applies to post-surgery
recoveries, preventive treatment instructions, symptom report and so on.
You don’t always have to drive your pet to the clinic.
The team at PetRealTime was among the first few startups to tackle this
issue with a cloud-based solution. They’ve set out to create a
multimedia doctor-patient application that would empower physicians to
offer video meetings from the comfort of their office desk.
In order to ensure stellar technical execution, the product team at
PetRealTime has reached out to Softermii, and we were happy to help.
Together with PetRealTime, we’ve constructed a successful web-based
application that allowed veterinarians to meet their clients via HD
video calls as part of a powerful digital platform for client management
that now offers highly polished user experience and much more.
Veterinary Telehealth Platform Development Challenge
Long before WebRTC, there was a number of frameworks meant for video
communication apps. None, however, could boast sufficient output to
allow medical use. None were adapted for the purposes of veterinarian
practice either, and so we were tasked to bring this concept into life.
WebRTC is an open-source project supported by Google, Mozilla and Opera
which allows Real Time Communications conducted through any browser,
including Mac Safari. In itself, it contains foundational components for
communications among which are top quality engines for audio/video,
network and more. All to ensure a high standard for multimedia data
The major difficulty we’ve had to face was that, in its early viable
iterations, WebRTC had been relatively new at that time, with Safari
support only recently added into the roster. We had to be among the
first few to channel this raw piece technology into a productive outlet.
With multiple-peer video conferencing at its core, we were also tasked
with building a high-end veterinarian telemedicine application for
messaging and management. This meant that our product had to include
every needed auxiliary feature to help doctors and their clients manage
Last but not least, medical secrecy and safety of user data is always a
major concern in healthcare. For this reason, we had to adopt all needed
security precautions to protect the confidentiality of veterinarians and
their client bases.
Our engineers have fully mastered WebRTC and refined this amazing piece
of technology into its current shape as you can see within the
veterinary telemedicine app. They’ve created a performant cloud-based
application that addresses veterinarian issues in a brand new way and
allows doctors to take their medical practice to a whole new level.
The UX/UI division at Softermii have worked out both
client and doctor usage flows to ensure that our product is more than
merely a streaming service. In its final version, it covers all angles
and addresses their needs head-on.
Thanks to PetRealTime, animal physicians can now manage their business
with ease and deliver their services to much wider audiences.
PetRealTime offers an enhanced value proposition to pet owners who now
avail of a robust functional array which includes messaging, file
sharing as well as pet registration and unified record keeping.
The latter now has a much wider choice in terms of professional pool and
animal clinics. All doctors are only a couple of clicks away. With the
simple matter of driving distance taking lower priority, pet owners can
base their choice solely on the quality of service.
In addition, doctors are also able to use the inbuilt dashboard to
manage their contact lists. Here, they can organize their appointments
and schedule future meetings with their clients. All combined with
having record files and prior written exchanges in the same handy secure
Among these essential features, we’ve embedded powerful web-video
conferencing. The client is now able to run live doctor meetings from
the comfort of their home, accessible online user account.
We made sure that, thanks to PetRealTime, you are not limited to
one-on-one setup and able to run live video chat with multiple parties.
This means that veterinarians are now able to have group discussions on
a secure platform without having to all be physically present in the
same room. Patients on, the other hand, can involve multiple specialists
to take part in the council regarding their case.
In the end, applying our strong expertise in the
healthcare app development
we’ve delivered a high-quality web-based veterinarian telemedicine
application that has made another milestone in the history of animal
care. It is fully compliant with the AVMA Model Veterinary Practice
Act and widely used by clinics as well as medical practitioners to
render their services more available. At the same time creating a more
proficient environment that raises the bar for animal healthcare.
- Cross-browser compatible;
- Adapted for web mobile;
- Compliant with international health regulations;
- Safe to confidentially consult with a physician.
Among other notable features that really matter
for a medical mobile app for pet owners are:
- Safekeeping of pet medical records;
- Full-HD Video consulting;
- Screen sharing;
- Multiple-peer video streaming;
- Online appointment scheduling;
- Quick payments;
- Encryption of data;
- File transfer and storage;
- Secure messenger;
- Chat and VoIP;
- Dashboard for management.
What questions do you have?
Here is a list of commonly asked questions and answers.
Did your team only code this veterinary telemedicine platform or
took part in business research and analysis?
Applying our strong expertise in healthcare app development,
we've delivered a high-quality web-based veterinarian
telemedicine application that has made another milestone in the
history of animal care. Not only our expert development team but
also the UX/UI division at Softermii have worked out both client
and doctor usage flows to ensure that our product is more than
merely a streaming service. In its final version, it covers all
angles and addresses their needs head-on.
What were the main challenges during this veterinary telehealth
app development process?
The significant difficulty we've had to face developing this
veterinary telemedicine app was that, in its early viable
iterations, WebRTC had been relatively new at that time, with
Safari support only recently added into the roster. We had to
be among the first few to channel this raw technology into a
We were also tasked with building a high-end veterinarian
telemedicine application for messaging and management with
multiple-peer video conferencing at its core. It meant that
our product had to include every needed additional feature to
help doctors and their clients manage their relationships.
Last but not least, medical secrecy and the safety of user
data are always primary concerns in healthcare. For this
reason, we had to adopt all needed security precautions to
protect the confidentiality of veterinarians and their client
What was the main business outcome after finishing this veterinary
telemedicine app development project?
The team at PetRealTime was among the pioneers with their
cloud-based solution. This veterinarian telemedicine platform
makes pet healthcare more accessible by creating a productive
online environment for doctor consultations and animal
treatment. Thanks to PetRealTime, veterinarians can finally
reach their clients from any location with internet access.
Thanks to PetRealTime, animal physicians can now manage their
business efficiently and deliver their services to much wider
Let's make your product perfect.