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eCommerce mobile app usage is increasing these days incrementally, especially after COVID-19. If you're an online shop owner and want to expand your business, you need to consider ecommerce application development.
In this article, you will learn how to make an eCommerce app: design trends, key features, challenges, success stories, and much more. Article is based on Softermii’s experience with Dollar Shave Club and other mcommerce projects.
Let's dive into some online retail insights and how a mobile shift is changing it. Keep in mind that today it's almost impossible to thrive in the eCommerce business now without a mobile solution.
According to Statista, mobile retail commerce revenue via smartphones will generate 221.2 billion US dollars in the United States in 2021. The source projected smartphone retail commerce sales to surpass 400 billion US dollars by 2024, nearly double the forecast for 2021.
Moreover, 72.7% of people in the United States own at least one smartphone and use it at least once per month. This potential is beneficial for your mobile eCommerce app.
What else you need to remember is that the eCommerce industry is highly competitive. Hence, to retain your users in your app, it needs to follow the most effective UX tips for a shopping app, be innovative, and use cutting-edge technologies. But, of course, in chasing the retail trends, don't forget that the primary purposes of your app should be to meet your business purposes, your clients' needs, and follow existing ecommerce market trends.
Even if you already have an existing application, that doesn't mean your job is done. You'll often need to update the software so that it doesn't seem outdated to new users.
Hence, all the trends in m-commerce and technologies of the online shopping industry are the guidelines you should consider when developing your mobile app.
Custom mCommerce App Design Best Practices
A good e-commerce app design can help you attract more new customers. Unsurprisingly, UI and UX are key parts of creating your solution because users will see the visual first. Therefore, you need to know what to look for when you do mobile app development for ecommerce business.
So, we'll tell you about the main design trends in this direction. Some of them may seem obvious. Still, it is vital to remember them when designing an app.
Designers often think that the more features a mobile app has, the more likely it's to succeed. But it doesn't work like this. Users want to interact with simple and logical elements in the application. People don't like wasting time trying to figure out how things work. Therefore, there is no need to complicate things that you can simplify.
Imagine yourself in your client's shoes. You go to a mobile application and find the product you need. You are happy with the price and features but want to look closer at it. And here comes the time for zooming in photos. Thus, it is crucial to use high-quality images in the application.
Easy and fast login
With the advancement of technology, users are becoming more demanding. They want to login into mobile apps quickly and easily. Think about which method you could use: Face ID, Touch ID, or a 4-digit password.
The client should be thinking about buying goods in the app, not complicated authorization. By simplifying this process, you also help your business by ensuring a customer stays with you.
Key Features of an eCommerce Mobile App
Companies worldwide create and update their eCommerce Mobile Apps every day. You can see many different functions there, but there are a few key ones. We're going to show you them using Amazon Shopping as an example.
After downloading your app, users create an account. It allows for personalizing the user experience and making it easier for them to purchase. You need to add the ability for the client to customize the profile, manage their bank cards and digital wallets.
What's more, you can better understand your customers to offer them relevant products based on their purchase history and views. We also recommend that you add the ability to register and authorize through your social network account.
You add many different products to your eCommerce mobile app. Undoubtedly, they can all be useful to your customers. But here, it is important to make a visible search bar to find the desired product quickly. Moreover, it is worth adding filters and a query auto-completion.
And now customers have selected your products and added them to the cart. Then they can continue to look for something else to buy. You can even set a timer for the item's duration in the cart to nudge users to reach the end. But maybe your customers have questions about the products. What should they do then?
Yes, users can view reviews for selected products. This feature helps them evaluate all the pros and cons of a product. This approach increases the level of trust in your eCommerce mobile app.
Now, your customers are almost at the finish line. So, it's important to make the payment process as simple and fast as possible. Think carefully about all the details and margins on this page. After payment, users should see the status of their order in their online account.
Step-by-Step eCommerce Mobile App Development Process
Developing an eCommerce mobile app is a systematic process that requires planning, foresight, and technical know-how. Here's a step-by-step guide to help you navigate this terrain:
Discovery & UI/UX
Before diving into development, it's essential to do a thorough market analysis. Understand your target audience and their preferences, and closely examine what competitors are doing. This stage is about establishing a vision for the app and setting clear objectives. Once the foundation is laid, focus on the app's design. Create a primary interface sketch and ensure the design is intuitive and aligns with your brand. The user experience should be seamless, and the visual appeal should capture the essence of your brand.
After locking in the design, it's time to bring the app to life. Choose whether to opt for native (like iOS or Android) or cross-platform development. The development tools, languages, and frameworks should align with your app's objectives. Initially, focus on building an MVP (Minimum Viable Product), emphasizing core functionalities. As the development progresses, ensure that features like payment gateways and inventory management are seamlessly integrated.
Testing is an integral phase where the app's functionality and user experience are vetted across various devices and screen sizes. It's vital to identify and resolve glitches and continuously improve the app based on feedback, especially from beta testers who can provide invaluable insights.
Creating Technical Documentation & Launch
Prepare comprehensive technical documentation before the launch. This documentation should detail the app's workings, ensuring anyone who works on it in the future understands its architecture and functionality. Then, when the app is ready for the marketplace, optimize its presentation with engaging descriptions, compelling screenshots, and relevant keywords. And, of course, the app's launch should be accompanied by strategic marketing campaigns to garner attention and attract initial users.
After the launch, the journey doesn't end. Monitoring user behavior and engagement through analytics tools is crucial. Regular updates will ensure the app remains relevant and functional in line with OS advancements and mCommerce trends. Lastly, always encourage feedback from users. This continuous feedback loop will be a goldmine of insights, helping you refine and improve the app with time.
By following this systematic approach, businesses can ensure their mCommerce app not only meets the needs of their target audience but remains adaptable and resilient in a continuously evolving market.
eCommerce Mobile Apps Tech Stack
The technology stack is a set of programming languages, frameworks, and other tools for developing and operating various types of web applications. It consists of two key parts:
- Back-end (Swift, Kotlin, Java, Python)
At Softermii, we're using the following popular technologies for e-commerce application development for businesses from a wide range of industries:
Cost to Build a Mobile e-commerce App
The cost and time of development of ecommerce app development depend on various factors:
- The number and complexity of the required functions
- Number of platforms
- Developer rates
Besides, application features are divided into three types:
- Customer Panel: Product Comparison Tool, Product Detailing (Image & Video Gallery), Personalized Results & Notifications, Product Wishlist, Product List & Categorization
- Vendor Panel: Active Subscription Plan, Managing Catalogue & Orders, Set-up & Management of Multiple Stores, Registration/Login, Automatic adjustment of Inventory on sale
- Admin Panel: Dashboard Management, Manage Users (Customer/Seller), Manage Product category/subcategory, Login Input with Login ID & Password, Manage Promotions, Rewards, Points
When starting an m-commerce project, it's better to firstly develop a basic set of features that will serve as a base ground for future solution development according to a business vision. You may go with common practice or breath in new life into something new that customers have never experienced before. Challenge us with your ideas – contact Softermii.
The basic set of features for Minimal Viable Product:
- Security, including encryption, credential management, integration with social media
- Roles configuration: customer, guest, vendor, admin.
- Product Catalog management: Product repository and inventory, Archive, drafting Products.
- Admin console, including analytics dashboard, user moderation, email campaigns.
- Search and Filtering.
- Product page: description, pics, reviews, availability, buying options, etc.
- Product Cart: payment, delivery address, and products management
- Payment Gateway.
- Order Workflow: order processing handling through the warehouse, shipping, tracking, and delivery.
Below you can see the approximate resource costs for each stage of the application creation. You can understand what budget you need and when to plan a project launch date.
Time: 280 hours for initial platform (or 35 working days); 120 to 180 hours (or 15 to 22 working days) for additional
Cost: $8 400
You also need to create an eCommerce mobile app design. Designers and developers must work together to make the most convenient and understandable solution. The interface should look equally good on devices with different screen sizes.
Front-end and back-end development
Time: 640 hours or 80 working days
Cost: $25 600
This stage is a key part of your future project in terms of time and cost. Developers create your system architecture, link databases to dataflow, create mechanisms, and much more. It takes solid expertise in building eCommerce apps.
Time: 240 hours or 30 working days
Cost: $6 480
Testing your mobile application helps show you some flaws that professionals can quickly and easily correct, even at the stage of product creation. Only after this stage can you understand the level of readiness of your project. And you will know that your customers will not encounter errors.
Creating technical documentation
Time: 40 hours or 5 working days
Cost: $1 600
The company's IT specialists create a document that contains all the necessary information about your application.
So, we figured out the approximate prices and time for each stage of development. And now, for convenience, we will present all this below in one table.
Front-end and back-end development
Creating technical documentation
1 200 hours (5 month)
Do you want to get the precise time and the cost of an e-commerce project development? Contact our Softermii team, and we will help you.
Challenges of an m-commerce app development
It would be best to consider that custom eCommerce mobile app development is complex. Therefore, you need to analyze what challenges your solution will face. And you will understand whether you will be ready for them in the future.
Ensuring seamless operation 24/7
Will your application handle a thousand users simultaneously? What about 10 or 100 thousand? Will it work correctly and without crashing every second? Before launching the mobile application, you will need to test it a lot, answering these questions. We advise you to be very responsible about this.
Avoid making mistakes in the application so as not to disappoint your existing and potential customers. Turn this challenge into your competitive advantage.
Guaranteeing data security
We understand that users will leave their data in the cabinet of your mobile e-commerce app. In addition, customers can still add information about their bank cards to purchase your products. Think through how to ensure the safety of all these important components. Don't forget about legislation regulating private data.
Making the app market-ready
You can create an eCommerce app that has good potential for successful results. But before you start developing, you need to understand which market you target. Do people have smartphones there, and how often do they use them for online shopping? You can try to enter a market with similar applications or where the right conditions have just formed. You can also try selling your products on eBay and other popular eCommerce platforms first. These solutions have analytics tools that'll help you determine how much of your products' demands comes from mobile app purchases, as well as other vital data. These insights enables you to gauge whether an app is necessary for your business. Get a clear picture of where you plan to launch your application – and tailor it to the market demands.
Optimizing development time
Building a live streaming shopping app can be time-consuming depending on budget, the number of features, and other components. Perhaps you would like to create an MVP first to evaluate its performance much earlier. You can even test this option on the market and see if it's worth spending resources on creating the full version at all.
eCommerce Mobile App Trends to Expect in 2023
At this point, we're going to talk about some of the top eCommerce mobile app trends that you can expect in the year 2022. These trends will help you understand how to develop a mobile e-commerce app.
VR and AR Integration
A virtual showroom can allow you to "try on" any article of clothing or accessory, from glasses to sneakers. All you have to do is point the camera at the desired part of the body. Such an easy-to-use mechanism assures customers to look at products they might not have originally intended to buy. You can apply AR to clothing and furniture, interior design items, and cosmetics.
The integration of AR occurs through the selection and installation of a suitable SDK. Among the most popular are Google ARCore, ARToolKit, Vuforia, and Apple ARKit. It is worth noting that the VR app development cost quite often justifies itself.
Visual Search For Goods
The technology of visual search has developed by leaps and bounds in recent years as well. Images respond to the idea of a search more than keywords since they are queries in themselves. Search engines also interact better with visual components, which leads to more accurate results. Apart from visual search, it is also important to personalize the search results displayed to the eCommerce app users. This increases customer engagement and leads to higher traffic on the app.
Google Pay, Apple Pay, and PayPal are some of the digital wallets you should introduce for your eCommerce business. Besides making the payment process easy, you need to care about integrating the most common payment platforms for your targeted audience into your shop app. According to Statista, apps like Apple Pay or Google Pay in North America are believed to double between 2020 and 2025, although the Asian market size will be significantly larger.
Artificial Intelligence & Machine Learning Integration
Product recommendations can be improved to an unprecedented level due to the capabilities of ML. In the future, this technology will be able to offer products depending on your plans, desires, or even current weather patterns. Your e-commerce app development should take this into account.
Data analysis is another area where ML will be useful. The peak of machine learning potential lies in prediction, which goes far beyond human capabilities. It allows us to access an astounding range of information. Because of this database on which to draw, ML can make decisions leading to sales growth more accurately than a human ever could.
Our specialists at Softermii have extensive experience in mobile app development, especially eCommerce. And we would like to share with you some of our cases.
Dollar Shave Club
Softermii development team has created the eCommerce app Dollar Shave Club. It provides men with personalized packages and delivery of razor blades, handles, aftershaves, and other male shaving products. Here we will show you all the details we faced.
The task (challenge)
The client had an inefficient and poorly designed mobile app that users didn't like. And we needed to fix that. We had to redevelop the mobile app from the ground up.
Our expertise in mobile app development helped us set a clear action plan. Apart from creating an Android app, we A/B tested it to secure great performance results across all devices and social user groups. And our dedicated team helped boost the Dollar Shave Club's conversion rates.
The results of our work appeared pretty quickly. The number of people that use the app increased from around 3,900 to over nearly 500,000. Moreover, our team helped the company get acquired for a billion US dollars.
Besides the updated design, our specialists have added several new features to the application:
- Buying shaving products in 1 click
- Scanning of a credit card for payment
- Sending a gift to the user's male friends using the mobile app
Hollar is an online discount retail platform where you can buy products at a very low price. Below we will tell you how effectively we have improved this application.
The task (challenge)
The client asked us to re-create Hollar's ease of use and intuitive Pinterest-like design in the mobile app.
Our team implemented a better UX and a more effective app platform to push mobile sales growth. Besides, we had to update the mobile catalog to feature thousands of SKUs in various products on iOS and Android.
We made an emphasis on boosting the core brand experience. Our team also added various useful features:
- Apple Pay and Google Pay
- Improved search functionality with predictive search
- A special friend invites on mobile to get $ credits for their purchases
- Exclusive promotions upon mobile app login
- Easy contact options with the customer support team for assistance
Create an eCommerce app with Softermii
Now is the perfect moment to think about creating your eCommerce mobile app. Why? Pandemic, lockdowns, and fast pace of life make people want to shop quickly and easily. Besides, smartphones are increasingly becoming an integral part of our life.
These two trends open plenty of opportunities for your eCommerce business. We understand that this is a rather difficult process, and you need to consider various factors before starting work.
If you want to create a new solution or improve the existing one, turn to IT professionals. They know how to build an e-commerce app.
We at Softermii have a high level of expertise in this area. We create eCommerce web and mobile apps from scratch (not to mention their impressive designs!). Our specialists can integrate Augmented Reality, Virtual Reality, Artificial Intelligence, and Machine Learning into your project.
Also, we have a dedicated team consisting of Project Managers, Business Analysts, UI/UX Designers, Mobile App Developers (iOS & Android), and Quality Assurance Engineers.
We implement your creative ideas to help your company achieve high results. Contact us to develop an eCommerce mobile app for your business or update your ready application.
Frequently Asked Questions
Nowadays, smartphones are everywhere – we can hardly imagine our lives without them. Therefore, building an eCommerce mobile app for your business can play an important role in your future growth. By implementing this solution, you can make users happier by taking personalization to the next level. You can also make your business more data-driven. With an app, you can track the user's browsing and purchase history to offer custom recommendations. Why? Users have to log in to their accounts in the mobile application, while on websites, they can usually buy goods without authorization.
If you are going to take up e-commerce application development, we recommend that you first familiarize yourself with the trends in this area.
IT companies integrate VR, AR, Artificial Intelligence, and Machine Learning in mobile apps. Moreover, developers add Visual Search For Goods and Digital Wallets.
We know that developing an eCommerce mobile app is a complex process, and all projects are unique in their way because each business has its requirements, goals, and budget. The development cost usually depends on the complexity of the needed software, the features, the involved team, and the deadlines. Contact us if you want to get the precise calculation for your project!
First, you should prepare a list of questions for potential developers. You have to find out about the experience of a firm, the size of the team, the cost model. Besides, you should get information from companies about their technology stacks and the number of implemented eCommerce mobile apps.
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