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RAG Development Services

Your LLMs are only as good as the data they access. We build retrieval-augmented generation systems that connect AI to your enterprise knowledge - reducing hallucinations by 70-90% and delivering answers your teams can actually trust, with source citations.

RAG Development Services
  • 70-90%

    Hallucination Reduction
    (Databricks/Anthropic)

  • 67%

    Of GenAI in Production
    Uses RAG (McKinsey)

  • $5K

    Starting POC for Enterprise
    RAG

  • 4.9/5.0

    Clutch Rating
    (34 Reviews)

RAG Solutions We Build

Six retrieval-augmented generation systems purpose-built for enterprise knowledge workflows - from document search to autonomous reasoning.

Enterprise Knowledge Search

Enterprise Knowledge Search

Connect LLMs to internal docs, wikis, and policies. Your teams ask questions in natural language and get accurate answers with source citations - no more digging through SharePoint or Confluence.

Customer Support RAG

Customer Support RAG

AI support that answers from your actual documentation - not generic training data. One client achieved 94% accuracy on 50,000+ policy documents, reducing ticket resolution time by 41%.

Legal & Contract Analysis

Legal & Contract Analysis

Extract clauses, compare terms, and flag risks across thousands of documents in seconds. RAG-powered contract intelligence that turns legal review from weeks to hours.

Medical & Clinical RAG

Medical & Clinical RAG

HIPAA-compliant retrieval from medical records, clinical guidelines, and drug databases. Physicians get evidence-based answers at the point of care with full citation trails.

Financial Document Intelligence

Financial Document Intelligence

Parse earnings reports, regulatory filings, and market research with compliance-ready retrieval. Financial analysts get synthesized insights instead of reading hundreds of pages.

Agentic RAG

Agentic RAG

RAG systems that don't just retrieve - they reason, decide, and act. Combine retrieval with autonomous agent capabilities for multi-step research, analysis, and decision support workflows.

67% of enterprises using GenAI in production already rely on RAG.

Get a free architecture recommendation for your data.

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Why Most RAG Systems Fail in Production

Gartner reports 56% of enterprises cite hallucination as the #1 barrier to AI deployment. Industry data shows 40-60% of RAG projects fail to reach production - not because the technology is flawed, but because teams underestimate 5 critical engineering challenges.

56%

Cite hallucination as #1 AI barrier (Gartner)

40-60%

RAG projects fail to reach production

94%

Accuracy on 50K+ documents

300+

Daily queries in production

Chunking Strategy

Chunking Strategy

Wrong chunking = wrong answers. Semantic, hierarchical, and hybrid approaches are needed for different content types.

Embedding Quality

Embedding Quality

Choosing between OpenAI, Cohere, and domain-specific models matters more than most realize.

Retrieval Precision

Retrieval Precision

Vector search alone isn't enough. Hybrid search (semantic + keyword + metadata filtering) is required for production accuracy.

Context Window Management

Context Window Management

Fitting the right information in limited context windows without losing critical details.

Evaluation & Monitoring

Evaluation & Monitoring

You can't improve what you can't measure. Automated quality tracking in production is non-negotiable.

At Softermii, we've built RAG systems processing 300+ queries daily across 50,000+ documents with 94% accuracy.

Get Free RAG Proposal

Don't become the 40-60% that fails.

Start with a $5K POC to validate your RAG approach before committing.

Start $5K POC
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Industry-Specific RAG Use Cases

RAG systems built with deep domain knowledge - not generic AI applied to your documents.

Supplier Contract Analysis

Supplier Contract Analysis

Extract terms, SLAs, pricing, and penalty clauses from supplier contracts. Compare across vendors in seconds.

Shipment Documentation

Shipment Documentation

Retrieve shipping regulations, customs requirements, and BOL details across multi-carrier shipments instantly.

Customs Regulation Lookup

Customs Regulation Lookup

Instant answers on customs tariffs, import/export regulations, and country-specific documentation requirements.

SOP Knowledge Base

SOP Knowledge Base

Warehouse and operations teams query standard operating procedures in natural language. Faster onboarding, fewer errors.

Clinical Guideline Search

Clinical Guideline Search

Physicians query the latest clinical guidelines, protocols, and research in natural language. Evidence-based answers with source citations at the point of care.

Patient Record Summarization

Patient Record Summarization

Summarize complex patient histories from EHRs, lab results, and imaging reports. Clinicians get a concise overview in seconds.

Drug Interaction Checking

Drug Interaction Checking

Retrieve drug interaction data, contraindications, and dosing guidelines from pharmaceutical databases with full citation trails.

Prior Authorization Support

Prior Authorization Support

Retrieve payer requirements, coverage policies, and approval criteria to accelerate prior auth processing from days to hours.

Policy Document Retrieval

Policy Document Retrieval

Instant answers from thousands of policy documents. Agents and adjusters ask questions in plain English and get accurate responses with exact page citations.

Claims Information Extraction

Claims Information Extraction

Extract key data from claims submissions, medical records, and repair estimates - structured and ready for adjuster review.

Underwriting Knowledge Base

Underwriting Knowledge Base

Underwriters query guidelines, risk tables, and historical decisions instantly instead of searching through manuals.

Regulatory Compliance Lookup

Regulatory Compliance Lookup

Retrieve state-specific regulatory requirements instantly. Stay compliant across jurisdictions without manual research.

Regulatory Filing Analysis

Regulatory Filing Analysis

Parse SEC filings, 10-Ks, and regulatory documents. Analysts get structured answers about financial disclosures and risk factors.

KYC Document Verification

KYC Document Verification

Extract and verify identity information from documents against compliance databases. Faster onboarding, fewer manual reviews.

Market Research Synthesis

Market Research Synthesis

Query across market research reports, earnings calls, and analyst notes. Get synthesized insights with source attribution.

Compliance Monitoring

Compliance Monitoring

Continuous retrieval from regulatory updates, policy changes, and compliance requirements. Automated alerts when rules change.

Our RAG Development Process

Six phases from data audit to production monitoring - with measurable accuracy benchmarks at every step.

1

Discovery & Data Audit

Assess your documents, data quality, and use case requirements. Identify the right data sources and define accuracy targets. 1 week.

2

Architecture Design

Choose chunking strategy, embedding model, vector database, and retrieval approach. Design for your specific data types and query patterns. 1 week.

3

RAG Pipeline Build

Implement the full ingestion, indexing, retrieval, and generation pipeline. Hybrid search, metadata filtering, and source citation included. 2-4 weeks.

4

Evaluation & Tuning

Measure accuracy, latency, and relevance using Ragas and custom benchmarks. Optimize retrieval precision and answer quality. 1-2 weeks.

5

Security & Compliance

RBAC, encryption at rest and in transit, audit trails. HIPAA and SOC 2 compliance as needed. On-premise deployment available. 1 week.

6

Deploy & Monitor

Launch with production monitoring, drift detection, and quality alerts. Continuous accuracy tracking and automated evaluation in production. Ongoing.

Ready to connect your LLM to your enterprise data?

Get a tailored RAG architecture recommendation in 48 hours.

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Technology Stack

LLMs
GPT-4O, CLAUDE, GEMINI, COHERE, MISTRAL
Vector Databases
PINECONE, WEAVIATE, QDRANT, CHROMA, PGVECTOR
Embeddings
OPENAI ADA, COHERE EMBED, SENTENCE TRANSFORMERS, DOMAIN FINE-TUNED
Orchestration
LANGCHAIN, LLAMAINDEX, HAYSTACK, CUSTOM PIPELINES
Infrastructure
AWS, GCP, AZURE, DOCKER, KUBERNETES
Monitoring
LANGSMITH, RAGAS, CUSTOM DASHBOARDS

RAG Development Cost

Transparent pricing based on real projects - not vague ranges designed to get you on a sales call.

RAG POC

$5K - $10K

1 - 2 weeks

  • Single data source
  • Basic retrieval pipeline
  • Accuracy benchmarks
  • Feasibility report
Start $5K POC

Enterprise RAG

$25K - $45K

6 - 12 weeks

  • Multi-source retrieval
  • RBAC & compliance
  • Advanced evaluation
  • HIPAA / SOC 2 ready
Get Proposal

Agentic RAG

$45K - $75K

8 - 16 weeks

  • RAG + autonomous agents
  • Multi-step reasoning
  • Decision & action workflows
  • Enterprise-grade monitoring
Contact Us

67% of enterprises using GenAI in production already rely on RAG (McKinsey).

Start with a $5K POC - validate before you commit.

Start with a $5K POC
AI Chatbot

Why Companies Choose Softermii for RAG

Factor
Softermii
Big Consultancies
DIY / In-House
POC Timeline
1-2 weeks
4-8 weeks
2-6 months
Hallucination Rate
<10% (hybrid search + evaluation)
15-25%
20-40%
Production Monitoring
Built-in from day 1
Extra engagement
Usually missing
Source Citations
Always included
Sometimes
Rarely
Compliance (HIPAA, SOC 2)
Built-in
Extra cost
Self-managed
Ownership
100% yours
Licensed
Yours
POC Timeline 1-2 weeks
Hallucination Rate <10% (hybrid search + evaluation)
Production Monitoring Built-in from day 1
Source Citations Always included
Compliance (HIPAA, SOC 2) Built-in
Ownership 100% yours
POC Timeline 4-8 weeks
Hallucination Rate 15-25%
Production Monitoring Extra engagement
Source Citations Sometimes
Compliance (HIPAA, SOC 2) Extra cost
Ownership Licensed
POC Timeline 2-6 months
Hallucination Rate 20-40%
Production Monitoring Usually missing
Source Citations Rarely
Compliance (HIPAA, SOC 2) Self-managed
Ownership Yours
Andrii Horiachko - CSO & Co-Founder, Softermii
"RAG isn't about connecting an LLM to a database. It's a precision engineering challenge - the chunking strategy, embedding selection, and retrieval pipeline determine whether your system gives trustworthy answers or confident hallucinations. The difference between a demo that impresses and a system that works in production is 80% engineering discipline and 20% AI."

CSO & Co-Founder, Softermii

Andrii Horiachko

Ready to Build RAG That Actually Works in Production?

Tell us about your data and use case. We'll assess feasibility, recommend an architecture, and provide a fixed-scope proposal within 5 business days.

Testimonials

Softermii has a hard commitment towards the project delivery on time without any delay.

We ended up by having a very attractive product that can compete with any other virtual platform.

event10x
Walid Farghal, Event10x. Director General

Softermii are great with time management and produce high-quality work.

Because of how satisfied we've been with their work on this project, we're exploring bringing them in on a new project as well.

muna
Muna Al Hashemi, Founder of a Proptech Startup

They were really on top of everything.

They know how important my timelines were and they made sure that they're dead to them and got everything done quickly.

locum
Reece Samani, CEO & Founder, Locum App, London

The team is really flexible with picking up urgent bugs.

I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.

temptribe
Duncan Mitchell, Managing Director, Co-Founder at TempTribe, London

Softermii delivered a technically sophisticated app.

It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.

scoby
David Levine, Founder, Scoby Social

I would highly recommend Softermii for any programming needs.

I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.

shave
Ashley Lewis, VP of Product, Dollar Shave Club

Excellent programming skills and timely delivery.

They were able to take our poorly documented description and deliver a world-class app.

cococure
Folabi Ogunkoya, Founder, Cococure

They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.

The results were consistently top quality and the devs are friendly and responsive.

itrex
Shervin Delband, Director of US Operations, ITRex Group
  • event10x

    Walid Farghal

    Event10x. Director General

  • muna

    Muna Al Hashemi

    Founder of a Proptech Startup

  • locum

    Reece Samani

    CEO & Founder, Locum App, London

  • temptribe

    Duncan Mitchell

    Managing Director, Co-Founder at TempTribe, London

  • scoby

    David Levine

    Founder, Scoby Social

  • shave

    Ashley Lewis

    VP of Product, Dollar Shave Club

  • cococure

    Folabi Ogunkoya

    Founder, Cococure

  • itrex

    Shervin Delband

    Director of US Operations, ITRex Group

Frequently Asked Questions

What is RAG and why does it matter?

RAG (Retrieval-Augmented Generation) connects LLMs to your actual data, so they answer based on facts rather than training data. Instead of an LLM guessing or hallucinating, it retrieves relevant documents from your knowledge base and generates answers grounded in that information. This reduces hallucinations by 70-90% and provides source citations so users can verify every answer.

How much does RAG development cost?

From $5K for a proof of concept to $75K for enterprise agentic RAG. A production single-source system typically costs $15K-$25K. Enterprise multi-source systems with compliance requirements run $30K-$45K. We recommend starting with a $5K-$10K POC to validate accuracy on your actual data before committing to a full production build.

How long does RAG implementation take?

1-2 weeks for a POC with a single data source. 3-6 weeks for a production system with hybrid search and monitoring. 6-12 weeks for enterprise multi-source systems with RBAC, compliance, and advanced evaluation. 8-16 weeks for agentic RAG with autonomous reasoning capabilities.

What data sources can RAG connect to?

Virtually any data source - PDFs, Word documents, wikis, databases, APIs, Confluence, SharePoint, Google Drive, Slack archives, email, Notion, and more. We handle both structured data (databases, spreadsheets) and unstructured data (documents, images with OCR, audio transcripts). The key is choosing the right chunking and indexing strategy for each data type.

How do you handle data security?

Encryption at rest and in transit, role-based access control (RBAC), comprehensive audit logs, and optional on-premise deployment where your data never leaves your infrastructure. We build HIPAA-compliant and SOC 2-compliant systems. Vector databases are configured with tenant isolation, and we implement document-level access controls so users only retrieve what they're authorized to see.

RAG vs. fine-tuning - which should we choose?

RAG is the right choice when your data changes frequently, you need source citations, or you want answers grounded in specific documents. Fine-tuning is better for teaching an LLM domain-specific language, tone, or behavior patterns. Most enterprises need RAG first - it's faster to implement, easier to update, and provides verifiable answers. We add fine-tuning when needed for specialized vocabulary or output formatting.

How do you measure RAG accuracy?

We use automated evaluation frameworks including Ragas and custom benchmarks tailored to your use case. Key metrics include faithfulness (does the answer match the source?), relevance (did we retrieve the right documents?), answer correctness, and latency. In production, we run continuous evaluation with quality alerts so accuracy is monitored 24/7, not just at launch.

Do we own the code?

Yes. 100% code and IP ownership. You own the entire RAG pipeline - ingestion, indexing, retrieval, generation, and monitoring code. You can deploy on your own infrastructure, modify as needed, and maintain full control of your data and systems. No vendor lock-in, no licensing fees on code we build for you.

AI & Software Development Insights

Technical deep dives and practical guides from our engineering team.

Why Most AI Agent Projects Fail (And How to Be the Exception)
Why Most AI Agent Projects Fail (And How to Be the Exception)
How Much Does AI Agent Development Cost in 2026? Complete Pricing Breakdown
How Much Does AI Agent Development Cost in 2026? Complete Pricing Breakdown
How to Build an AI Agent: Complete Step-by-Step Guide for 2026
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