Built with Softermii APEX

Thrive Portal: adult day care logging cut from minutes to seconds

Softermii APEX took New Perspectives Inc., a California adult day program, off paper — three connected apps engineered for staff who have seconds of attention, not minutes.

Thrive Portal across web and mobile: the director dashboard and the ABC behavior-logging screen

Taking a California adult day program off paper

New Perspectives runs daily operations for adults with intellectual and developmental disabilities (IDD) — attendance, medications, behavior logs, incident reports, goals and daily reports — and ran all of it on paper, in a field where every record has to hold up to a state compliance audit. Roughly 60–70% of that documentation was actually getting completed.

The reason wasn't carelessness. Direct support professionals supervise clients at a 1:3–1:6 ratio, with only about 30–45 minutes of phone availability across an entire shift, in bursts of a few seconds. Any tool that assumes a worker can stand at a screen and type would go unused.

Softermii APEX delivered Thrive Portal as three connected apps on a shared backend: an Employee mobile app for point-of-care capture, a Director web dashboard for oversight and reporting, and a deliberately restricted, read-only Parent app.

Industry

Adult day care (IDD)

Platform

Web + Mobile

Team

7 people

Time

6-week build

Measured outcomes

In a timed before/after comparison, the time was won by better capture, not by cutting scope.

  • Per-client documentation

    <90 sec

    Before: ~3–5 min on paper

    Timed before/after: the redesigned input model versus the paper process.

  • Daily documentation load

    ~16–25 min

    Before: ~50–75 min on paper

    Hours of a shift handed back across a full caseload.

  • Record completeness

    100%

    Before: ~60–70% on paper

    A clock-out gate makes an incomplete shift impossible to file.

Three apps, one job each

  • Employee (DSP) mobile app

    Point-of-care capture built for seconds of attention — attendance, medications, behavior, media and van checks. A pre-shift compliance gate governs clock-in, and a clock-out gate blocks the end of a shift until everything is logged and no client is left open.

  • Director web dashboard

    Location-scoped rosters, goal authoring, fleet management, an approvals workflow for incident reports and parent-shared media, and a full reporting suite across attendance, medications and goal progress.

  • Read-only Parent app

    A deliberately restricted, read-only view of a curated, non-clinical data set — a face sheet, director-approved media and the activity calendar. Clinical and incident data is excluded by design.

  • Clinical fidelity, not generic CRUD

    Behavior is documented with the ABC (Antecedent-Behavior-Consequence) log; goals use the program's real prompt-hierarchy scale; and a serious-behavior flag auto-drafts an incident report the shift can't close without.

  • Multi-site by design

    A role hierarchy — admin, director, employee, parent — scoped by location rather than by company, so one deployment serves a multi-site operation cleanly.

  • Capture built for point-of-care speed

    Every entry was rebuilt so a full daily record takes seconds, not minutes — without dropping any data. See it in action below.

Re-engineered for seconds of attention

The team kept every planned feature and rebuilt how each one is captured. The data stayed the same; the effort to enter it collapsed.

Mood and meals in a tap:

In Thrive Portal, staff log a client's mood with a single emoji-grid tap and meals with portion chips — a daily entry that used to be handwritten from memory now takes seconds.

Thrive Portal: mood and daily-report capture on mobile

ABC behavior logging:

Behavior is captured in the antecedent-behavior-consequence (ABC) format clinical staff and state reviewers expect, with voice-to-text on every field so a shift note is spoken, not typed.

Thrive Portal: ABC antecedent-behavior-consequence logging on mobile

Incidents that cannot be skipped:

A serious-behavior flag automatically drafts an incident report, and Thrive Portal blocks the end of a shift until it's finalized — so an incident can't be lost between shifts.

Thrive Portal: new incident report form on mobile

Inside Thrive Portal

One platform, three audiences: staff at the point of care, directors for oversight, and families for daily visibility.

Fleet management
Director web: fleet, vans and inspections across locations.
Director daily report
Director web: the daily report with mood, meals and goal progress.
Employee Quick Log
Employee mobile: Quick Log for behavior, incidents and media.
“They took the time to understand our organization’s unique needs and maintained open, transparent communication at every stage. They were receptive to feedback and proactive in suggesting practical solutions to improve the application.”
Jessica Greco, VP, New Perspectives Inc.

Jessica Greco

VP, New Perspectives Inc.

From your goal to a live product, in weeks

It starts with your goals, not our tech. Senior Softermii engineers turn them into requirements, design, and a live product — accelerated by the Softermii APEX engine and delivered at a fixed price agreed up front.

  • Starts with your goals, at a fixed price agreed up front
  • Requirements, UX and design before any code
  • Senior engineers own the build, testing and security
  • A product you own, live in weeks and still improving
Get your fixed-price estimate
Softermii APEX delivery engine

Technology stack

The platform behind Thrive Portal, verified against the codebase.

Delivery engine
  • Softermii APEX
Backend
  • NestJS
  • Node.js
  • TypeORM
Database
  • PostgreSQL
Web (Director dashboard)
  • React
  • Vite
  • TypeScript
  • Tailwind CSS
  • Recharts
Mobile (Employee & Parent)
  • React Native
  • Expo
Cloud & DevOps
  • AWS
  • Docker
  • GitHub Actions

Frequently asked questions

Who built Thrive Portal?
Thrive Portal was designed and built by Softermii, using its Softermii APEX engine, for New Perspectives Inc., a California adult day program. It comprises three connected apps — an Employee mobile app, a Director web dashboard, and a read-only Parent app — on a shared backend, delivered through automated Softermii APEX sprints, and is documented in a Verified Clutch review (July 2026).
What is Thrive Portal?
Thrive Portal is a digital care-tracking platform for adult day programs serving adults with intellectual and developmental disabilities (IDD). It replaces paper documentation — attendance, medications, goals, behavior logs, incident reports and daily reports — with one system that captures each interaction at the point of care and makes it visible to staff, directors and parents.
What did Softermii APEX build for New Perspectives?
101 features across three platforms plus a shared backend: an Employee mobile app for point-of-care capture (with pre-shift and clock-out compliance gates), a Director web dashboard for location-scoped management and reporting, and a deliberately restricted read-only Parent app, with a cross-location role hierarchy scoped by location.
How did Thrive Portal reduce documentation time?
By keeping every planned feature and re-engineering how each is captured — an emoji grid for mood, portion chips for meals, a one-tap push confirmation for medications, grouped checklists with sensible defaults. In a timed before/after comparison, per-client documentation dropped from about 3–5 minutes on paper to under 90 seconds, and daily documentation load from roughly 50–75 minutes to 16–25 minutes.
How long did it take to build?
Softermii APEX delivered 101 features in a 6-week build, through around 25 automated Softermii APEX sprints, with a team of 7 people. The engagement was scoped at a fixed price agreed before the build began.
How much does it cost to build a platform like Thrive Portal?
Softermii APEX engagements are scoped at a fixed price agreed before the build begins, based on the features you need, so the budget is set before you commit. Get a free itemised estimate for your own build at softermii.com.

Build with Softermii APEX

Put AI agents and automation to work in your operation

Thrive Portal automates the workflows staff used to run by hand — an incident report drafts itself, a shift can’t close until every record is complete. Softermii APEX builds that kind of custom software, AI agents, and AI-driven ERP for your operation, at a fixed price agreed before the build begins.

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Testimonials

Event10x

Softermii has a hard commitment towards the project delivery on time without any delay.

We ended up by having a very attractive product that can compete with any other virtual platform.

Walid Farghal, Director General, Event10x

Cococure

Excellent programming skills and timely delivery.

They were able to take our poorly documented description and deliver a world-class app.

Folabi Ogunkoya, Founder, Cococure

SoundIt

It's great to know that all of the development is backed up by careful planning.

The app has so far garnered a lot of attention from potential investors. Softermii has very structured project management and utilizes the Atlassian Suite; their team is organized, serious, and professional.

Eriz Zarate, CTO, SoundIt

TempTribe, London

The team is really flexible with picking up urgent bugs.

I found that is a really good working relationship in that sense that the prices are very reasonable and they are accessible even over the weekend.

Duncan Mitchell, Managing Director, Co-Founder, TempTribe, London

Scoby Social

Softermii delivered a technically sophisticated app.

It integrates multi-party video conferences with social media dynamics. These guys proven to be a professional, reliable, and effective partner.

David Levine, Founder, Scoby Social

Dollar Shave Club

I would highly recommend Softermii for any programming needs.

I am consistently impressed by the quality of the work and team effort brought forth by everyone that we've worked with.

Ashley Lewis, VP of Product, Dollar Shave Club

Locum App, London

They were really on top of everything.

They know how important my timelines were and they made sure that they’re dead to them and got everything done quickly.

Reece Samani, CEO & Founder, Locum App, London

ITRex Group

They delivered amazing results and worked through holidays to make sure I could deliver on the project deadline.

The results were consistently top quality and the devs are friendly and responsive.

Shervin Delband, Director of US Operations, ITRex Group

Convo Corp

They had logical, well thought-out plans with different execution strategies that had supported our timelines.

Softermii had created largely acceptable deliverables. The team had been cooperative in fixing and improving areas with logical, well thought-out plans with various execution strategies.

Momina Wahab, Director Agile PMO, Convo Corp

Softermii are great with time management and produce high-quality work.

Because of how satisfied we’ve been with their work on this project, we’re exploring bringing them in on a new project as well.

Muna Al Hashemi, Founder of a Proptech Startup

Luciid

I don't feel they lack in any department regarding getting the job done properly — they are all-encompassing.

They lead a well-planned process to stay within deadlines and budgets and ensure a solid project management experience. The team also praises their ability to incorporate everything they need all around.

Kwesi Peyna, Owner & CEO, Luciid

Their team members were very invested in finding solutions for us.

Softermii brought useful suggestions to the process. The collaboration with developers was close and efficient, and final outcomes for the project are promising.

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