Top 10 Best Chatbot Platform Tools to Build Chatbots27 September 2017
Messenger apps have become more common and are used more and more to substitute emails and phone calls. They are now a conventional form of correspondence, but it takes too much time to manage if you are talking business. Over 60% of 20-45-year-old consumers use messaging platforms to an inquiry about product or service, get business advice or solve business-related issues. Many of these questions is quite basic and simple to answer, and by introducing some of the best chatbot platforms, your company can cut cost on customer services reps and concentrate on developing a chatbot that can serve the company for years to come. Chatbots work 24/7 and benefit your customer’s experiences by providing seamless and fast solutions to many issues.
So what is a chatbot?
A chatbot re-creates a regular chat flow with a customer service rep. Its primary aim is to lower the number of people, especially in peak times that need to be employed to answer basic queries on messaging platforms like Facebook Messenger, Telegram, and Slack, as well as built-in on-site chats.
In reality, chatbots are quite diverse and have numerous applications depending on the platform or website that utilizes them. Most often it functions as a customer rep, but we’ve seen it offer weather reports, product shipping times and so on.
How Does a Chatbot Benefit You?
You still have to pay for a chatbot development, so how a chatbot can be truly beneficial for your business?
It lets your company grow without making you recruitment department do over-time in search for new people. We’ve created a comprehensive list of the services that offer basic, but effective chatbots. Have a look at them and if you decide that you need something more tailored and sophisticated, feel free to outsource chatbot development. It’s an easy and cost-effective way to get exactly what you need at the right price and time.
So here are the ten chatbot platforms you need to consider:
Chatbot development can be simple or complex, depending on your needs. For us it is a piece of cake, but what type of icing would you choose for it? Your customers are already used to speaking to chatbots, so choosing the right way to go about is key.
The above top chatbot platform tools give you enough power to try the technology out, but for something more sophisticated you need a company with a lot of great chatbot development tools in their arsenal. This way you can better communicate with your customers in a clear and natural way. Go ahead and take your business to the with next level tools for building a chatbot.